Rude customer rant
So today I had a lady come in and buy two items at the SCO usual typical thing. It starts buzzing so I go over and see what the problem was. Her debit/apple pay was not going through. I press the back button to scan my card to let her process it once again. Still doesn’t go through. She then says is it my pin? Idk but let’s try. Still handling everything in the most patient way. No customers were waiting so I thought ok let’s try for the 5th and see. NOPE still nothing. At this point I kindly say ok I can cancel the order if you want to step aside and check the situation. Thinking that’s ok right ?! Nope she then refuses says nope no need I’ll call to see what the problem is while having me STILL wait for her like I don’t have other work duties I guess. Then I wait again(at this point I don’t even know why I waited but then again I can’t leave without her paying for the items. She still didn’t care and started to give me attitude saying “you can leave, you don’t have to stay waiting for me” I would love to but the items need to be canceled or paid for I told her. NOPE she continued to yell at me telling me I’m giving her attitude and that I’m always like this with her. Mind you I think I helped her one time and she got mad for not having an actual debit card to join extra care plus. So I guess that was my fault to. So how long is too long to have to be disrespected like that for? Anyways long story short I canceled the order and I still told her if she wants the products we have to move to my register still yelling saying nonsense but respectfully shut her down and said ma’am you are mad because your payment doesn’t work so please stop yelling at me for something out of my control and the total was 5 bucks tbh if she was nicer I would’ve just paid it for her but NO I refuse to do that with disrespectful people. Man retail what a dream😒