r/CVS

Current pharmacy intern here with about 2.5 years of retail experience. Got offered $19/hr from CVS with basically the same commute as my previous chain job.
Trying to figure out if that’s pretty standard right now for interns or if I should smell the blood in the water? I assume these things are non negotiable?

I absolutely hate the new updates. We had so many expedited prescriptions from the kiosk screens today. I don't know exactly how it works but prescriptions in-progress can be expedited from the kiosk. You don't even get the opportunity to give what is ready or check to see if you can fill the medication. The only way to bypass this seems to be if I type in the customer's information which defeats the purpose of having the kiosk.

So today I had a lady come in and buy two items at the SCO usual typical thing. It starts buzzing so I go over and see what the problem was. Her debit/apple pay was not going through. I press the back button to scan my card to let her process it once again. Still doesn’t go through. She then says is it my pin? Idk but let’s try. Still handling everything in the most patient way. No customers were waiting so I thought ok let’s try for the 5th and see. NOPE still nothing. At this point I kindly say ok I can cancel the order if you want to step aside and check the situation. Thinking that’s ok right ?! Nope she then refuses says nope no need I’ll call to see what the problem is while having me STILL wait for her like I don’t have other work duties I guess. Then I wait again(at this point I don’t even know why I waited but then again I can’t leave without her paying for the items. She still didn’t care and started to give me attitude saying “you can leave, you don’t have to stay waiting for me” I would love to but the items need to be canceled or paid for I told her. NOPE she continued to yell at me telling me I’m giving her attitude and that I’m always like this with her. Mind you I think I helped her one time and she got mad for not having an actual debit card to join extra care plus. So I guess that was my fault to. So how long is too long to have to be disrespected like that for? Anyways long story short I canceled the order and I still told her if she wants the products we have to move to my register still yelling saying nonsense but respectfully shut her down and said ma’am you are mad because your payment doesn’t work so please stop yelling at me for something out of my control and the total was 5 bucks tbh if she was nicer I would’ve just paid it for her but NO I refuse to do that with disrespectful people. Man retail what a dream😒

when i got hired as a trainee, i was paid 15/hr baseline. i was okay with it since i figured, “hey, im not certified, i have no healthcare experience, whatever.” after working 2and a halfish years, now im at around $18. i just took my ptcb and passed, my manager is telling me he’ll “try his best to push for a raise to $20”.

i learnt that another tech at my store got hired and STARTED at $20/hr (is a new hire, started after me). no prior healthcare or pharm experience, no certification. i feel lowkey robbed. is this something i can ask reimbursement for ? why tf am i getting a “raise” but im gonna be getting the SAME STARTING pay as another tech (thats a trainee!)?

Hi guys, how can I take drop off Rx from drive thru? My instructor literally sped through it and I have no idea how to do it and told me I have to do it tomorrow. Can someone please provide the steps? Also can you please tell me what's the prescription process like where it goes qv, qt, qp, etc? Also how can I change insurance details when someone wants their new insurance to be applied, and what should I do if the insurance is rejected (Rx Connect is our system). Also, can someone PLEASE tell me how to like waitlist the Rx for an hr, or tomorrow? THANK YOU SO MUCH !!!! <33333 Are there any shortcuts you would loved to know when u first started as a baby tech? Any useful information?

Hi this is a question for the pharmacy technicians. I applied to CVS to be a Pharmacy Technician, I just did the interview yesterday and it went really well. I registered for the pharmacy trainee license right after the interview which the manager told me to do, and i’m just wondering what the next steps are. Do I have to wait for my states board of pharmacy to do something first before going further? Because I was told it would take 1-3 weeks for that to process, or does that even matter. Would the background check & the drug test be next after or how was it for you? Did you have to wait that long to move along in the process? Just wondering what the timeline is like, thank you.

Do you feel like you’ve been given what you need to succeed as a manager? Some days I feel like I’m failing partly due to how little training I’ve received. I’m a newer manager and really haven’t established any work relationships with other managers in my market so when I don’t know something I usually wing it and hope for the best. That bit me in the 🫏 recently which is frustrating because the few times I have reached out to different managers they almost seem annoyed at being bothered lol. Anyway, what’s one thing you wish someone had taught you?

I just transferred from one cvs to another, so I have new management. At my old location, the 30 minute lunch from 1:30-2:00 was always visibly listed on the schedule/in the app. My first day at the new location, everyone stayed through lunch, which was fine since I was only scheduled 4 hours. I just looked at the scheduling app and my lunches aren’t reflected anywhere, even for 9 hour shifts. My question is, does it negatively impact me to take a lunch that isn’t on the actual schedule? If so, how should I bring this up with my new pharmacist or should I just let it go?

I finally got my discount card working after so long and I never get any percent off coupons. For reference i’ve saved about $300 so far this year and almost always buy some snacks or supplies for home and haven’t gotten a single perfect off coupon since march when I bought a fragrance online

Just woke up to the sound in my head going "Lane 1"... I think I need professional help at this point. 😅

So I’ve been working for CVS for 16 years now, I’m a Lead Technician, and 3 years ago I started CVS’s EdAssist program to enroll at Strayer University for a Bachelor’s in IT. I’m about to graduate summa cum laude in June. I’ve been applying to every remote entry level IT position since March, and I haven’t received even a single call back. My question is for anyone else who has used the EdAssist program to get a degree. I want to know if you’ve also had similar luck.

The positions I’m applying for use phrases like, “a great way to start your career,” or “perfect for someone just entering the field.” They even mention that school projects count as experience. (To be clear, I most likely wouldn’t even get a raise from these jobs due to where I live and how much I currently make.) They say 0 to 1 year of experience required or 1 year of work experience.

I attach my portfolio. Which has a security project I created from scratch and an app I created. I also describe labs I worked on in school including hours of IT, cybersecurity, ethical hacking, Azure, Python, SQL, and Java labs. Obviously I explain them more in depth. I give examples of things I did. I even give examples of how I’ve used troubleshooting at work, fixing the printers and registers and I’m very experienced using the store side of the ServiceNow system, inputting and tracking tickets along with using Artey.

I have also been trying to improve my resume each time just in case it was that, and trying to improve my LinkedIn. I’ve also tried cold messaging without much luck. I tried applying to the Enterprise Mentorship Program but I got an email saying they ran out of mentors.

My workday is updated with skills and a development plan and I’ve requested stretch assignments but have not received any.

I reached out to a recruiter last week, whose name I got from one of my applications after I was rejected. I asked for feedback. He said that hiring managers don’t want applicants that haven’t worked in IT before. He suggested I add more projects to my portfolio, which I plan to do as soon as I graduate next month.

I know the entry-level IT job market is rough. Especially for remote (I cannot afford to move and I cannot apply outside of CVS because of the EdAssist contract). So my question for all of you is if anyone else has had this experience after participating in the EdAssist program and graduating with a degree? Were you stuck with a degree and still working at store level? Shouldn’t CVS be helping us move into the career they spent money on?

My DL, my HR manager, and my store manager all agree. My DL and my HR manager said they would reach out to the Hiring managers but I haven’t heard back from anyone. This, plus work, and my capstone, I’m exhausted.

When doing a paid out for some supplies that was ordered for the store I’m assuming I would use the category “store supply”. So when I do that it asks for a Vendor name… does that just mean what store it was purchased at? So I would type in Walmart for example since that’s where the supply item was bought… is that correct?

I recently got offered a HR position at another company, less stress, good pay/better benefits & most of all much better work life balance, But I genuinely don’t know how to tell my DL and Team, I’ve only been at the store I’m at since 1/1 this year and seeing how the previous SM here left and how long it took to fill that role i’d hate to put my team in a similar situation again.
How did y’all tell your DL? I’m lowkey scared he’ll reprimand me for leaving so soon after taking this store.

I don't want to give myself away, so I am making this as vague as possible. We are getting mostly 10 or 0 lately and it is really a 🎢. I honestly feel my job may at risk because I am part of management.

Any advice on how to deal with the 0s?

Anyone knows what “drug is deactivated or obsolete” means? There’s no alternative NDC. The drug is still being carried by our wholesales and doesn’t look like it is being discontinued. Called the help desk and they were not helpful. Anyone ever encountered this?

Next week I’ll be working 40 hours and I’ve picked up a memorial day shift. I understand that it would be holiday pay (time and a half) + 8 hrs of pay. (I am a union store idk if that matters in context). Working the holiday would put me at 52 hours that week. (4hrs opened + the 8 hrs) would this mean I get 12 hours of overtime pay? or 8? or none at all?

Example:
4 hrs holiday pay + 8 hrs over time OR
4 hrs & 8 hrs holiday pay and over time (x3 pay) OR
4 hrs holiday pay + 8 hrs at regular rate even with me being over 40.

Any insight would help! Sorry if this post is convoluted lol.

I miss the old system with old "press 1 for..." menu options, which was quick and efficient. Now there's no opting out of listening to the AI bot's entire (very long) message at each step. Plus, even as a native English speaker, I have trouble getting it to understand me when I say "pharmacy," much less the names of drugs. (My husband is a native French speaker so he's given up.)

Are there any hacks that let you circumvent the bot and putting in a refill request over the phone?