r/CVS

I was just hired on back in May and this is something that I’ve noticed,

there’s a certain demographic of doordash driver that won’t even try to do their job when walking it, they will just walk up to you and ask where something is at instead.

then after you direct them to their first item on their order, they will ask the same question again. Simultaneously repeating the cycle and making you walk over the store to help them with their job.

I’d hate to sound ignorant but weren’t you guys just in the stores like a month ago scanning all of our planograms so your APP can tell you exactly where you need to find something? Like, I can see your phone,and I can see it says in BOLD numbers exactly what aisle to find it on. How is that hard?

I guess I’m rude, maybe because I don’t necessarily consider them as “the” customer . But I just honestly wish I could refuse to help someone else do their job that they are supposed to do on their own.

Hi when are we getting our raises??

A few days ago something really weird happened. I work in the pharmacy as an intern, I’ve been working at CVS for 9 months and changed stores around 3 months back. After my last shift, I was walking out and the front store manager chased me down and asked to check my pockets. This has never happened before. Is this some type of store policy? It was really off-putting and uncomfortable, especially because there were customers in the store.

I feel like the longer I work here, the more negative of a person I become. I’ve worked in retail for most of my life and have never dealt with customers this bad before. That combined with plain stupidity makes me dread going in everyday. Also working with people who can’t follow a simple direction doesn’t help.

Does anyone else feel this way? I’ve been working here now for about a year and I’m to the point where if I see a customer approaching me I try to avoid it the best I can. The customers at my store are so disrespectful it’s not even funny.

Has anyone done the survey on college zone? That is due I believe you have until the end of the day on the 8th and it has to be submitted

So I’ve been hearing company policy is that schedules are expected to be posted 3 weeks out. I am a store associate in front store. Our schedule consistently gets sent out usually between 2-4 days in advance. This is something all the employees are having trouble with this, as well as myself as I am autistic and barely having time to plan ahead is extremely stressful for me. This has been brought up to the store manger who just waves it off and doesn’t do anything. When corporate comes, she makes up a completely random schedule and posts it to make it seem like she is complying and then removes it when they leave. Is there something I can do about this? Im unsure of where to go from here, especially as an autistic person.

I’m not sure if this has been discussed yet but I feel like online photo orders over $50 should require a deposit. At my store we’re high volume and the amount of yard signs, posters, banners, etc. people waste is ridiculous. We throw away photo orders that have sat for about 2-3 months and again it’s ridiculous at how many we’ve had to toss so far this year. I’m sure cvs doesn’t want to do that because it’ll steer people away from online orders BUT prime example, a customer orders 4 canvases online that totaled to over $100 and they chose to pay in store. When the customer came to the store, they were shocked at the price (it wasn’t on sale at the time) and tried to coerce her to give them up for free at aco. Luckily my coworker didn’t understand what the customer was talking about and the customer had to pay full price. Even had a different customer order 4 canvases around grad season and never picked them up. Just a thought, so if you’ve made this far thank you for coming to my TEDTalk.

Specialty pharmacy inactivated a medication and now it’s stuck in our rts anyone one the fastest route to fix this?

In a situation now where I live in one state for about eight to nine months of the year, and another state for about 3-4. I’m on a prescription I need filled monthly and have been picking it up at my local cvs at my main residence. What’s the best way to get this prescription when I’m at the house I’m at for the shorter amount of time? Can I easily transfer back and forth from one cvs pharmacy to another? Or should I have my doctor call in a prescription to the new cvs pharmacy? Also, it’s not a controlled substance. Thanks in advance!

Does anyone know if tomorrow we can see our new pay raise on our workday???

Like people stop at the pharmacy for their:

Meds- (main purpose)

Shopping items- (they don’t like to go to the front store for some reason)

Searching for shopping items- (we have sighs up there for a reason)

Exchange change - (like we are not a bank!!!)

Ask where the bathroom is (like I’ve seen where they came all the way down to the pharmacy, passing the front store employees… just to ask where the bathroom is.

I need more stories… lol

^

operations manager here, pharmacy left for the day already but we have been out of power approaching 2 hours now. aside from me debating lighting the store on fire because of how hot it is with no AC, do I have to do anything if we continue to not have power?

Update: Power still out in my area, DL told me a story about how we should be grateful we aren’t construction workers because they deal with REAL bad conditions. Pharmacist said to just dump the product tomorrow. Whole day has been crazy but I appreciate everyone who gave advice on proper protocol! Still learning everything and this was my first power outage.

Had a guy come in within the first 30 minutes of opening, saying he had a problem. He’s out of his meds and was asking if I’d loan him 4 tablets for the weekend. I asked does he fill here at CVS or another CVS location? No. He said he fills at an independent and they’re closed today and wants me to just give him some tablets. When I refused, he became angry and said, “Well can my brother call it in? He’s a doctor.” I said sure and gave him the store phone #. He came back 5 minutes later asking would the brother get an automated system by calling the number, and I informed him that prescribers can get through.

It’s been 30+ minutes and the “brother” hasn’t called yet. I’m just annoyed that the general public has the audacity to have an attitude with ME for not being willing to break the law. Rant over.

Closing up at 10pm, leaving my keys and SCO card in the safe. It has been a wild, surreal fucking ride the past 7ish years. Pharmacy, front store and all of the bullshit it entails.

I will miss my coworkers, I will miss you, my people... But I will not miss the customers, the job itself, etc. Thanks for the searchable item numbers, FAQs, general answers about things that should have been zipline tasks, but most of all thanks for the stories and the laughs.

Signing off.

Has anyone worked today on the fourth notice a sudden increase in people saying thank you when leaving? Like I didn’t help them at all, I just greeted them when they walk in and did my own thing with tags and they thank me. Probably guilt since they know I have to work today