Error when ordering supplies on UPS.com
Every time I try to order supplies on UPS.com I get an error code "Based on the information provided, UPS cannot process your supplies order. If you feel this message was provided in error, please contact UPS at (phone number). The phone number is a voicemail box that I have left messages at several times for months and not received a callback.
I have checked that I am logged in and our store's shipper number is displayed properly. It happens no matter what I try to order, even a single package of NDA envelopes. I have been calling Preferred to order my supplies, but it takes FOREVER and they always tell me that I can just order on UPS.com 🙄 I spent half a day at one point with Preferred being transferred from place to place only to be told the only solution was the voicemail number. Is anybody else having this problem? Has anybody solved it?