I'm on UC with a continuous fit note from my GP (current one expires tomorrow 30th April, getting it renewed - have until 20th May to submit the new one). I'm also in the WCA process and have already submitted my supporting evidence.
I had a phone appointment this morning (which I had to specifically request - they originally wanted me to come in person). During the call, the work coach told me I still need to attend another in-person meeting in a few weeks.
When I challenged this and explained that:
- I have a continuous fit note
- I'm in WCA process
- Travel costs me money I struggle to afford (I dont drive due to disability)
...she kept saying "I agree with you it doesn't make sense, but that's government guidelines." She said UC "should cover" travel costs but was vague about how that actually works.
When I asked if I could escalate this, she was dismissive.
My questions:
- Am I actually required to attend in-person meetings while I have a valid fit note and am waiting for WCA decision?
- If I do have to attend, can I claim any travel costs back - is it upfront or reimbursement?
- What are my options for challenging this requirement?
I'm disabled with chronic health issues, the meetings feel pointless when there's no change in my circumstances, and the travel barrier is significant.
Any advice appreciated.