Whats the best excuse for missing an appointment. I just charged my phone and realized I missed my UC appointment on Tuesday. What can I say to avoid a sanction ?? Please help cause I do need this money
I might be remembering things wrong, but about a year ago wasn’t the motability price for the automatic seat ibiza around £900? it’s now £2,245
Has it really gone up that much?
capita completed a paper based assessment but he needed a 10 minute call with my sister to verify the information. he spent around 5 minutes clarifying my illnesses and asking about my work, but only asked one question about my daily difficulties which was whether i go out or not.
my sister explained that i dont, and how much support i need to, and the then said they couldnt complete a paper based assessment and needed a full assessment. im confused because when i asked why, he said that based on the information provided, he wouldnt be able to award me anything? mind you he didn't even ask anything else like about my eating, washing or dressing. why would i not be awarded?
Received this letter in the post from DWP today. Never had one of these letters before so curious if anyone knows what it’s about? Or could be about? Thanks in advance.
Hi
My boyfriend is appealing his pip rejection. Even tho he ticked the box so they could get his medical records, they did not contact his GP. When he appeals does sending his medical records make much difference? I'm guessing most pip applications are rejected at first, I guess many give up. Thanks
Hello, I lodged my pip review appeal on the 31st March 2026, does anyone know what the waiting timescales for a hearing are for the Surrey area?
Hello
Looking for some insight from anyone who has experienced a PIP review downgrading points from what was awarded at a Tribunal please.
Profoundly deaf and due to a significant deterioration in my condition ended up on a CoC and a review.
They have downgraded my mobility but upgraded my communication so essentially contradicting themselves.
They also removed points for preparing and cooking food because “ even though your ears are bad your eyes still work”…
After any insight in challenging this from anyone please as I intend to submit an MR.
Thank you
Does anyone know roughly how long it takes for MR for attendance allowance
Whenever I need to call or receive calls from UC I am unable to pass security by answering the security questions as I don't know the answer to one of the two questions. (I had support when creating my UC account and the person who helped me also doesn't remember).
Normally I can pass security another way by giving a code but as the text system was down this afternoon it didn't work and they said they will call back.
It's probably best if I can update or change the security questions to avoid this problem in future but I cannot see on the UC account system anywhere to change this?
I had my pip phone call assessment on the 12th august (a week ago today) How long will it take for the result to come through?
it’s a bit random but i was wondering how the providers decide whether to issue a telephone or video assessment?
i get the consensus that telephone assessments are more common, i had one a few days ago myself. i specified in my application that i’d prefer not to have a face-to-face since i struggle with mobility issues.
i’m not sure if there’s any benefit to a telephone over video assessment or vice versa.
people who’ve had a video assessment, did you request one?
I posted a couple of weeks ago but I can't find the post to update it. I applied for ADP on 1st June and just got my decision by post today.
I'm happy to find out I've been awarded standard daily living with 9 points. I think I technically qualify for the enhanced category as I feel they underscored me a lot on engaging socially and I also got 0 for taking nutrition, but that's something I struggle with quite a bit. That said, I'm already spending a lot of energy trying to access services to help, and I'm just happy to get something and that the process was relatively straight forward for me. I wasn't expecting anything for mobility so I'm not surprised at only getting 4 points there.
I'm on LCWRA UC as well, do I need to mark it as a change of circumstances or just via journal message or something else?
It does make me wish I'd applied a couple of years ago but that's the problem with some illnesses. You convince yourself you'll get better and then you don't 😅. I've been on LCWRA since Jan 2024 thinking I'd get better.
I thought I'd share a reasonably positive story. I was dreading the idea of 0 points or not enough on daily living because I know I definitely meet the criteria for it, and the extra money means I can afford two support services that I couldn't before, which is such a relief.
just a message to the moderators, i appreciate you allowing my previous posts, i have posted this to the 3 UC related subs, please feel free to remove this post apologies as am concerned about this error that still exists.
Hi
Following on from a previous post about receiving unexpected Universal Credit texts and an appointment despite not making a UC claim, and also a court order to take money from my wages which was a few months ago.
DWP are now aware of the situation, the debt recovery has been suspended, and the DWP Identity team are investigating.
However i have discovered something that is concerning me for many months since i reported this to dwp Stolen identity team
https://www.gov.uk/proof-benefits-state-pension
I have used this gov uk service to view my benefit details (even though i personally have never claimed UC), and my name and address are correct, but the mobile number and email address showing on my DWP/UC details are not mine. I do not recognise either of them.
This seems particularly concerning because I previously received a UC security codes that I did not request, a text telling me I had a UC appointment, an appointment at my local Jobcentre despite never completing a UC claim and subsequently discovered the "Court Order" deduction on my payslip, which has now been suspended while this is investigated. I have lost wages due to this.
My main question now is how could my name, address and NI details be linked to somebody else's mobile number and email address? How can i change this
The Identity team are already investigating, but not on this.
how can i get this amended even though the entire claim is under investigation with DWP. I need my email and mobile to be amended which i cannot do online.
regards
Hi all, England here.
2 years ago my claim was closed for failure to provide bank statements. I reported a change of earnings late, got hit with an overpayment and fine (that im still paying off) and then they requested my bank statements. I didn’t give them.
Fast forward to now I’m on carers allowance and really struggling financially. I am a full time carer for an elderly parent. I’m mentally torn between:
not claiming UC again because I can’t be bothered to deal with the stress of being asked for bank statements and wondering what they’ll say if I reapply and they notice my claim was closed for refusal to give them back then (would they ask to see those from 2 years ago? would they ask why I didn’t give them? would they ask to see some from now at the application stage? would my overpayment debt be an obstacle?)
OR
Claiming money I believe I am entitled to that would alleviate my financial situation. I think my monthly could go from the £345 I’m currently getting to £600? It would certainly help, and I’ve also been told my work commitments would be nonexistent, so no appointments or anything like that.
Please can someone advise. I’ve been thinking about whether or not to reapply for UC every day for months now.
I’ve been approved PIP on 17/08 after submitting my application in mid June. I’m awaiting the letter through the post but I’m confused about the back payment. I’ve checked my online banking (on Monzo it tells you if there’s any upcoming payments that are due to hit your account) and it’s showing £53.50? I’m confused as I was expecting a higher back payment unless I could still receive this?
For context, my illness originally started back in December 2023 (cancer) but I have had to have surgery this year and then undergo chemo hence why I have applied.
Does anyone have any advice on what sort of figure I should be expecting or am I right in thinking this is case dependent and will vary?
I know everyone will be different but I recently applied and wanted to know roughly how long it took? I've been on edge ever since
What happens if when you get your benefits together UC, LCWRA etc your overall money goes over 6k but then obviously after bills etc it goes below.. will this be classed as capital savings? Or would they disregard it ?
I had nothing but issues with work coaches at my job centre
I'm on LCW for anxiety, Depression, post thrombosis syndrome, personality disorder, and ADHD
The last month or so they are aware my mental health has gone back and have been feeling suicidal and self harming
I actually have a appointment next week for a assessment with a psychiatrist with my mental health team due to this
Comments review today, with a new work coach, my last one would listen and let me show Any Evidence i have, this one didn't want to know, cut me off a few times and ignored when ever I tried to explain my current state and even said I been in contact with my crisis team but can't get a new fit note from my GP for a WCA review on my LCW untill the assessment with the psychiatrist
He completely cut me off, told me he does not think there's anything wrong with me, told me I have to agree with it or I will be sanctioned or worse have my claim paused and shut down
I ended up leaving in a state and a friend called the crisis team and even as writing this, awaiting a call back from them
I went back and hour later and asked to speak to manager or team leader, told them everything and even showed them the marks on my arm old and current ones die to the stress from this while shaking still and even emails from my mental health team
The team leader said he cant change it, it still stands, and I quote " you need to do as you are told or your claim will be sanctioned and you must show proof of what work prep you have done and In 4 weeks time you will have to do job search again for 40 hrs"
I have made a complaint in my journal and even requested a new work coach or even move my claim to another job centre as I feel constant stress and fear every time I have to go there and panick attacks just seeing them call or email me
In fact this place and system is making my mental health worse as there are days i just don't even want to wake up anymore and I worked for 20 years of my life
After my mum died, marriage broke down, nearly lost my life to 5 DVTs and PE, 2 minor heart attacks, made homeless at one point and bullied out of my job and sectioned as well, all this in the last 3 years,
and anyone who suffers from mental health knows how hard it is to get the correct help as your constantly pushed from pillar to post stuck in that referral cycle, and still high chance or being made homeless again soon
I have been turned down for PIP twice as well
it's way too much to even cope anymore
Hi
Does anyone know if there’s a limit on how many times you can get a new claim advance, if you still owe from a previous claim?
As in, if you make a new claim, get an advance, the claim shuts, so you make another new claim, can you get a new claim advance again?
Thanks