
UC identity fraud– my UC details show an email address and mobile number that aren't mine - further post to recent fraudulent benefits claim in my name and money taken from my wages
just a message to the moderators, i appreciate you allowing my previous posts, i have posted this to the 3 UC related subs, please feel free to remove this post apologies as am concerned about this error that still exists.
Hi
Following on from a previous post about receiving unexpected Universal Credit texts and an appointment despite not making a UC claim, and also a court order to take money from my wages which was a few months ago.
DWP are now aware of the situation, the debt recovery has been suspended, and the DWP Identity team are investigating.
However i have discovered something that is concerning me for many months since i reported this to dwp Stolen identity team
https://www.gov.uk/proof-benefits-state-pension
I have used this gov uk service to view my benefit details (even though i personally have never claimed UC), and my name and address are correct, but the mobile number and email address showing on my DWP/UC details are not mine. I do not recognise either of them.
This seems particularly concerning because I previously received a UC security codes that I did not request, a text telling me I had a UC appointment, an appointment at my local Jobcentre despite never completing a UC claim and subsequently discovered the "Court Order" deduction on my payslip, which has now been suspended while this is investigated. I have lost wages due to this.
My main question now is how could my name, address and NI details be linked to somebody else's mobile number and email address? How can i change this
The Identity team are already investigating, but not on this.
how can i get this amended even though the entire claim is under investigation with DWP. I need my email and mobile to be amended which i cannot do online.
regards