r/qatarairways

DOH airport

I am planning to fly to Brazil in june-july and the cheapest route is trough DOH airport. On flight radar there are no flights over the airport showing in the map but on the departure list it shows multiple. Is it safe? Have you travelled recently? Any advice?

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u/ralu___ — 16 hours ago

Qatar refund timeline (recent experience)

Unfortunately due to logistical problems we had to cancel all our flights with Qatar. They couldn't offer a better flight alternative. We booked several tickets in December 2025, March and April to 2026 from Europe to Asia. All except one was booked with Klarna. The other was with credit card. We booked directly on the Qatar website.

My experience with them has been satisfactory under the circumstances. Once all the tickets were cancelled, we had pretty much within 24-48 hours communication to say it has been accepted and approved and getting full refund. The time when we get our money back was guaranteed within 28 working days from the date of the approval which was 29 April 2026. The credit card was refunded within 5 working days. The klarna ones took around 2.5 weeks. I called the call centre twice just to check and they have been nothing but polite and helpful. Depending which times you rang it can take a while but I always get someone on the line. Granted they can't help to speed up but they have been reassuring and polite and understanding. Similarly I always get an email update from Qatar with regards to the refund process and the time they will communicate (8 days, 5 days) and they do.

Yes I do wish I can get my money earlier as we had to rebook all our flights again with another airline. We really like Qatar Airways and it was a shame they were not able to offer what we needed with regards to flying (it's not due to the Middle East situation but rather for us to get to our local airport). We would fly again next time but I thought it would be useful to let others now it has not been 100% disaster with regards to refund by Qatar Airways and the people who are working 24/7 trying to do their best and perhaps it's not quite up to scratch in some aspects. I got my money completely in full within the promised time.

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u/Lumpy_Character_1452 — 20 hours ago

USB and Power point situation

Hi, I've got my first international flight coming up, an airbus A350-1000 and then a Boeing 787-9, just wondering if the USB ports they advertise for economy are A or C?

Than and if anyone knows if Australian power plugs fit into the power ports?

cheers in advance!

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u/Odd_Jedi — 22 hours ago

Transit visa

I am travelling from India to Seattle via Doha and wanted to know if I require a transit visa to access the free accommodation offered by Qatar Airways. Also, the hotels that are offered require a minimal payment of USD 14 to USD 25 for four and five star hotels. Just wanted to know if this is the offering, or is there something absolutely free for staying.

My layover in Doha is 14 hours. It would be great if someone could help me with the above or share their experience at Doha airport about what to expect, and what not to expect.

Thanks in advance.

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u/Aware-Relative2321 — 1 day ago

Are coffees in DOHA like starbucks really expensive than london high street?

Going to fly via doha this weekend. Anyone know if a cup of ice latte from chain shop like Starbucks is more than £10?

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u/mrkoala1234 — 1 day ago

Had the worst experience with Qatar Airways

Items were stolen, baggage was damaged and the airport staff would not help to compensate for the damaged or stolen items.

I had two safety belts tied around my bags which were bought from Germany. And both of them were missing once I collected my bags in Mumbai. The baggage team said it may have been customs. NO, it cannot be customs because MY BAG WAS NEVER OPENED.

I then realized my wheel caps were missing. This was obviously mishandled baggage. They refused to file a PIR because the damage must be extensive. However, another passengers bag just had a scratch and he was provided compensation.

The illogical explanation they gave me was, it's just a wheel cap. You can use your bag. So if a bag gets scratched, this means you cannot use it?

My wife was insulted when she said, we are smart people and we know when our bags are damaged. The agent turned around and told us, I don't think you are smart. I started filming for proof of the arrogance and then they starting getting hostile. They called the security manager thinking I would delete the footage, but I did not. They said action will be taken against the agent and all that jazz

However, I have been following everyday with no luck. I also know that there will no be any response as these are just agencies handling the complaints on behalf of Qatar and not Qatar Airways themselves. I guess if this was in Doha, things probably would have been different and the situation would have been handled differently. I'm not sure.

Is there any email address anyone could share so I can send them a stinker directly to the Qatar office?

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u/Ok-Independent5249 — 1 day ago

Is it safe to book a flight to Doha?

I’m just wondering if flights to Doha are still getting cancelled. I’m planning to buy a flight ticket for July, but I’m worried it might get cancelled later. Please advise me.

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u/AmbitiousAd1625 — 1 day ago

Are rewards flight blacked out for May 15th -20th 2027

I know normally the reward flights drop 361
Days out. But when I check the calendar 15 through 20 May 2027 are showing greyed out. I wouldn’t think given this is a slow month for tourism there would be blackouts this is the jfk to Bkk flights .. and of course all the saver fairs that were just sitting there for the 2 weeks prior have all disappeared ( and they were there going clear back to middle of April the other day) but I was waiting for a date after finals week, and of course this entire week going forward seems blacked out . Have they just not released or for some reason is Qatar blacking out the middle of May ?

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Qpoints / Avios issues

Wondering if anyone else is experiencing similar issues - I flew on a Qatar J class return ticket in March (with partners due to reroutes), I’ve been struggling to get the qpoints and avios for the tickets.

They’ve given me 1/4 of them and I’ve been onto the support teams 4 times - each time they assure me and issue manual submissions yet nothing seems to progress.

I’m sure the systems for this are probably in a mess given the last few months, and reroutes etc.

It’s annoying, and a first world problem but am curious if anyone else has experienced it.

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u/isthisurlvalid — 2 days ago
▲ 8 r/qatarairways+1 crossposts

Ongoing Avios promotion May 2026

What is your guy's strategy for the current "up to 50% more Avios for purchase" promo?

I am fairly new to Avios purchasing, I mainly collect it through my flights and Revolut account, so I'm curious what do you do when such a promo appears?

What do you recommend for beginners?

My main usage for my Avios is to upgrade my Economy Conviniece ticket to Business once in a while between Doha and Tokyo.

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u/kelorin — 3 days ago

Cancelled our flight then rebooked us on the same flight we were told was cancelled?

Has this happened to anyone else. We got an email last night saying our flights had been cancelled and when frantically trying to rearrange we have now been offered flights *at the same time* and date down to the minute.

What is the rationale here - a whole lot of stress for nothing?

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u/Competitive_Pin_8767 — 2 days ago

Award Ticket - No Rebooking Policy

I had my flight cancelled by QR in April and they refused me any option other than a refund because it was booked with Avios, not cash

I was told on several calls that if I had had a cash booking, they would have flown me from AKL (having cancelled all AKL flights for several months) to SYD or MEL to join a QR flight home but because I had an award flight, this was not available to me so all I could do was pay cash at the last minute for a new flight which was obviously very expensive

I am trying to make a travel insurance claim, is there anywhere that this policy was made clear on their website etc? There are plenty of anecdotal stories on here and places like Flyer Talk saying the same but I just need a PDF from QR that explicitly says this was their policy.

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u/lukei1 — 3 days ago

Does Qatar accept a Kuwaiti Emergency Travel Document?

I am flying from Dublin to Doha (transit), then from Doha to Kuwait.

My passport expired and so I have ETD issued by the Kuwaiti Embassy in Dublin. I'm almost certain the ETD can be used from Doha to Kuwait as I will be travelling via Kuwait airlines, but I am not sure if I can travel from Dublin to Doha with this document. The embassy told me to double check with the airlines, and the airlines told me to double check with the embassy, and now I am lost. What do I do? Or does anyone know? I am a Kuwaiti citizen.

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u/2ecin — 2 days ago

No refund. 45 days after cancellation.

I had booked a business class ticket from COK to CDG in QA booked through Amazon. As QA allowed free cancellation for tickets upto 15th June , I cancelled through Amazon travel call centre on 4th April. The status is reflected as ‘ refund requested’ in amazon. Ticket PNR is still active in QA app. Refund is yet to be received despite many calls to Amazon and QA. What else I should do?

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u/Ayininada_2026 — 3 days ago

Complaint

I've had a very bad experience with Qatar Airways & i raised it as a complaint in a email & through there website over 6 weeks ago & I got a email earlier today with a load of bull & taking no accountability or understanding of what they put me through. I got a email from the customer relations yet when i asked can I escalate this further or could he provide the details to whom in Qatar Airways will take a proper look at this case but he said unfortunately that he is customer relations & there is no options to escalate this further. Would this be correct or is there any options on how they handled this case?

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u/Eire_2025 — 2 days ago

Cancellation help

Hi I have just received confirmation of our flights being cancelled. We have been offered a flight the same day.

However I have looked online and flights are like £150 cheaper now than when I purchased. Is it wise to get the refund and rebook myself, or should I stick with the Qatar rebooking of flights directly.

Thanks!

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u/Competitive_Pin_8767 — 3 days ago

QR selling SFO-DOH for June 10, despite schedule saying flights resume on June 11, chances of flight operating as normal?

https://preview.redd.it/hljl3jfik52h1.png?width=1452&format=png&auto=webp&s=45a24bfc787c177c1602900cec5bd3b144b79665

I booked for June 10 to Doha. Wish me luck. But I'm wondering about the information mismatch....

-Could it be a time zone mistake between web admin vs flight origin time zone?

-Or did QR pushed it back a day and website info is out of date?

-Or will my flight inevitably be canceled?

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u/No-Grade-3533 — 2 days ago

Luggage allowance for upgrade to business

Hello! Got a very good deal for an upgrade on the 1st leg of my flight, will it change to 40kgs or no? 😭 the 2nd leg is still in economy

u/x-ellaxx — 3 days ago

Is 2h25m enough transit time if the flights are separate bookings?

Will be flying Auckland to London via Doha, but has to do separate bookings in order to use Avios. The airline has added a note to the bookings to sort of link them, but I’m worried that our 2h25min transit may be problematic if the first flight is delayed.

Anyone got experience of issues caused by something similar? Should I try move the booking to the next flight (which makes it a 10h transit instead)?

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u/wgtnmax — 2 days ago

Purchasing Al Mourjan lounge

Hi so I’m flying business from Doha however my friend is flying economy I want to purchase lounge access for him but it gives me no option in the app. Is this possible online or will I need to do it in person? Thanks!

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u/NoPop6217 — 3 days ago