r/ihghotelsresorts

Image 1 — Holiday Inn Paris - Montmartre claiming I booked a different rate?
Image 2 — Holiday Inn Paris - Montmartre claiming I booked a different rate?

Holiday Inn Paris - Montmartre claiming I booked a different rate?

I booked the Holiday Inn Paris - Montmartre via the IHG app and they sent me this email saying I booked a long term rate and I need to pre-pay? The app says I booked a flexible member exclusive rate with do deposit required, no language regarding a long term stay rate. I emailed them back already but this doesn’t seem right. Should I just call corporate? I can’t stand going back and forth with hotels that have something different than what the app says.

u/g_d15 — 3 hours ago

Just got the IHG One Rewards Travel Card

Hi guys! I’ve been cruising through life only occasionally using credit cards and just getting cash back. I decided to dip my toes into travel rewards credit cards. I chose IHG because I already have chase and I have enjoyed several IHG properties in the past (such as Hotel Indigo in NYC). I know if I spend a certain amount within a certain time frame I will get the rewards points which I plan on doing.

How can I best maximize this card? What hotels do you recommend? We have two elementary-aged kids and prefer nice hotels/resorts.

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u/barsabarsabarsa — 1 day ago

IHG buy points 100% active now

Through June 6, 2026, IHG One Rewards is running a promotion offering a 100% bonus on purchased points. During this sale, members can buy points for $0.005 (0.5 cents) each, which is the lowest price IHG offers all year. This is time to load up your points if you need it in the next 1-3 months.

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u/Prestigious-Web7313 — 2 days ago
▲ 0 r/ihghotelsresorts+1 crossposts

Post Hyatt world - what will you be doing next?

Tomorrow is the big day to see how point values change.

If they drop as expected - and points are worth 30% less, how will that change your calculus on which hotel programs and credit cards to go after?

I moved to Hyatt 3 years ago after being a Marriott loyalist for 10+ years. Too many people all trying to stay at Marriott and the properties were not keeping up and everyone was platinum or higher, so status didn’t get you much.

When I went all in on Hyatt, I also had Hilton as the next best choice but after two devals, I’ve kept IHG as my second choice bc it’s very very predictable, easy to earn and buy, great 4th night benefit. Not great for other credit card partners though.

Here is my take- I think I will drop Hyatt to 2nd choice and promote IHG to the top. IHG doesn’t have as many stunning properties, and is not as advantageous as globalist (club lounge and free parking and all), but you get the upgrades and breakfast and reasonable / predictable points bookings. I’m on my way to diamond already (via CSR spend). Interested on how others will shift.

For Hyatt I will use for lower end properties where point values go far and I can bring the whole family. And when that isn’t available, holiday inn express it is ;)

I also think points boost on chase will become a lot more valuable so will keep points there versus transferring to hotel partners.

The Hyatt party was great while it lasted….

Update: good discussion and some convincing points made that it’s not all about the “points”, which I agree with. The service and benefits of being globalist are great and better availability for loyal customers is something that could keep me loyal to Hyatt. If they lose those benefits and don’t give good availability, then, yes, I’m out!!!!

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u/GTS550MN — 3 days ago

Holiday Inn Club Vacations

Seems to be a common theme here. One minute I was doing a survey for 500 points, then paying $159 for a 4 night stay. It wasn’t until after my card was charged that I was briefed on the presentations that are to be attended while we are there. What can I expect?

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u/EndProper4247 — 3 days ago

Kimpton De Witt - Diamond Elite Breakfast Benefit?

My husband and I are planning to visit Amsterdam this fall. I currently have a reservation at the Holiday Inn Express Amsterdam - City Hall. After many months, I finally received an offer to buy points at a 100% bonus which I plan to take advantage of (even if I don’t buy the full amount). I hold the IHG Premier card so I get the fourth night free on award stays; the stay in Amsterdam is for five nights.

I am now able to purchase enough points to have enough for a stay at the Kimpton De Witt. I am diamond elite, so I am curious about the free breakfast benefit and if anyone has any data points on how it works there. Part of the appeal of the Holiday Inn Express is the free breakfast (since Amsterdam is not a cheap city), so I want to ensure that the diamond break benefit is substantial before deciding to adjust our reservation.

I am buying additional points regardless of our decision to change our reservation.

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u/MajesticLilFruitcake — 3 days ago

Specific Hotel changed the rate terms of my existing IHG reservation

Diamond elite member here. I booked a government rate at a hotel near a US university using the IHG app because, well, I work for a govt agency and will be participating in a govt panel that happens to be on a Saturday.

Not sure if I’ll be able to find childcare for my children over the weekend of my conference, so I booked my room for 2 adults, 2 kids in an appropriate room type using the government rate from Friday-Sunday. Rate details in the app and email confirmations all show that I have a 4-day free cancellation window, that my cc will be charged 3 days prior to check in, that I have to show my govt id blah blah blah.

Well, I just received an email from the “manager”, using their private hotel company’s email address, “kindly” asking me to read their “important policy update on government rate restrictions.” Namely, that government rates are not available on Fridays and Saturdays and special events, that maximum number of persons per room is 2, that a 1-night nonreturnable deposit is due at the time of booking, among some other terms.

Anyways, that’s strange, because I already have a binding contract as per my IHG reservation.

The email sent is written in very poor English, poor grammar without even complete sentences, and doesn’t give me any instructions to resolve the conflict between the rate terms I’ve reserved vs these new rate terms they’ve sent me.

How would you proceed??

TLDR: Diamond elite member booked a reservation with very specific rate terms using the IHG app. Hotel emailed me completely different rate terms without even referencing my existing reservation, just to make me aware of their policy.

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u/CaliKingpin — 3 days ago

Athens Intercontinental review

I think I'm using the proper flair

Sorry in advance for my bland review 😅

Me and my wife stayed at the intercontinental in Athens over the weekend for our honeymoon, it was a quick stay but it was enjoyable. They acknowledged my status like 6 times and that was kinda annoying but that's expected I guess 🤷‍♀️ anyway we got an upgrade to one of their renovated rooms, my expectations were low and I wasn't too blown away, but still fun. Nice view of Acropolis from the rooftop.

We got drink coupons, sadly it was just for beer wine or soda, not for cocktails, but I can't complain.

I wasn't a fan of the shower with no door, I'm a clown and spray water everywhere and an added floor drain would be a good touch for all the water that gets everywhere, the rain showerhead and wand settings were fun to mess with and I was a fan of the green tile.

The surrounding areas of the hotel were in my wife's words "filthy, but not unsafe... During the day" There was a sign and we followed to a restaurant was a fun Grill House, definitely not a fancy fancy place but you can get a really good cheap meal for under 10€ depending what you order. I would highly recommend.

Got to explore Acropolis and the ruins and wander around town.

Overall I think Athens was decent, hotel overall was good, might not stay again due to cost and being so far from the airport

u/Autistic_Parasite — 4 days ago
▲ 5 r/ihghotelsresorts+1 crossposts

Any IHG travelers?

We try to choose IHG hotels when they’re in good locations. Outside of the US we’ve been pleasantly surprised with their vegan options at breakfast. Indigo hotels in Helsinki, London, Bath. Holiday Inns in Osaka and London, and the IC Strings in Tokyo. That last was a dream!

What I’m wondering is, was my impression of ICs too favorably influenced by Tokyo? We’re at the IC Budapest at the moment, and the buffet is huge, yes, but not at all Vegan Friendly. There’s fruit, muesli, and a few cold veggies. The labels are hit or miss so I’m not sure about the bread. The hot food basically has mushrooms and potatoes. Plant milk is available, by request so you have to ask. (Asking is a challenge because this place is crazy packed!)

We’ve booked the IC in Warsaw later this year and I’m wondering what the will be like? Maybe we should stick to Indigos?

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u/Creative-Vegan — 4 days ago
▲ 62 r/ihghotelsresorts+1 crossposts

The Edit: Kimpton Hotel Vintage, Portland OR (Apr ‘26)

There was another CSR cardmember that previously posted about this property. Unfortunately it was deleted as I found it useful. This’ll be my take.

I stayed 4 nights total, split between 2 nonconsecutive reservations.

I paid a gross amount of $1064, so averaging $532/reservation or $266/night.

Deducting the CSR credits of $750 (The Edit $250*2 and Chase Hotel $250), my net spend was $314 ($78.50/night). An amazing value.

I also stayed at The Benson across the street, paid $166/night. I usually stay at Hilton properties, so this will color my perspective.

- The daily breakfast credit of $30/person at Il Solito was quite adequate.

https://www.ilsolitoportland.com/menus

- The $100/stay property credit was (edit: used at) Bacchus Bar was more than sufficient since we didn’t drink.

For food, seat yourself, order at the bar; very limited table service (Il Solito is actually the kitchen, you may notice food similarities.)

https://www.bacchusbarpdx.com/menus

- Early check in and late check out was honored. Utilized each one once.

- Welcome amenity was canned Portland water and Lindt chocolates.

- IHG Platinum Elite benefits was also honored and stay/points credited accordingly.

- The $10/daily credit from the Guest Amenity Fee was icing on the cake.

Issues: We had 3 rooms; one of the rooms we stayed in only a few hours, found out late the shower hot water was lukewarm.

Water from the sink was hot, so it seemed like anti-scald valve was set too low? Maintenance had left for the day. First time in my life I’ve had to switch rooms.

Second room we stayed in, the bathroom door was unable to be opened fully as it would strike the toilet.

Other parts of the third room were a bit worn. This doesn’t normally bother me. Most egregious was the reglazed tub in the bathroom was beyond cracked.

A/C in the third room was also quite audible, but I am a heavy sleeper.

Overall an enjoyable experience: rooms were satisfactory, food was great, an amazing value. However, without the CSR credits, I’d probably stay at my normal Hiltons.

Edit: added “used at” on how. $100 property credit was used.

Edit 2: There’s self serve potable water on the 2nd floor. The dispensers are similar to the ones you may see at airports after security.

Edit 3: Free wifi speeds ranged from 20-32 Mbps download, 6-17 Mbps upload

u/Chufield — 5 days ago

Booked Lounge Access at IC Le Grand, reservation shows upgrade but no lounge access?

We booked a premium king with lounge access for three nights At IC Le Grand. I checked the reservation and it has an upgraded room, but it no longer says lounge access. Will we still have the lounge access? Diamond/Ambassador member, first time staying at Le Grand.

Thanks.

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u/Apprehensive_Good447 — 5 days ago

Kimpton Secret Code Summer 2026?

“Life of a Kimpton Guest”ended in February. Anyone know the new code for Summer 2026!? Ty

u/ChasePoppins — 4 days ago