r/ihghotelsresorts

Should I buy ambassador with points or cash?

Should I buy ambassador with points or cash?

Yes of course I know its worth it especially since I started liking a fee IHG properties better than Marriot ones recently.

My question is should I try to book a few more nights to get to Platinum organically (if it makes it more valuable) or just spend my points? Or hold on to the points and buy it with cash?

u/JustSayGGBro — 11 hours ago
▲ 153 r/ihghotelsresorts+1 crossposts

I love Hilton, but IHG soap and shampoo is so much better

Miles better, smells better, better quality, makes the quality of the stay seem far superior.

u/OkPiezoelectricity39 — 23 hours ago

Reached Diamond

Do y’all suggest continuing earning points with IHG or should I switch it up to another brand? Which brand has the rewards/ benefits ?

u/kcscrolling — 1 day ago
▲ 12 r/ihghotelsresorts+1 crossposts

Mom was sexually assaulted, mom said no report, I report, she was right

EDIT: NOT RESPONDING HERE AGAIN. I THINK SOME ARE TRYING TO HIJACK THIS THREAD AND TURN THE NARRATIVE. I ADMIT, IT SEEMS LIKE I HANDLED THIS WRONG AND MAY HAVE THOUGHT MORE OF IHG. I DONT KNOW WHY THAT ANGERS SOME OF YOU, BUT IM SORRY FOR THAT. MY MOM DID NOT WANT TO REPORT, THAT IS HER BUSINESS AND I WAS NOT GOING TO PUSH HER UNLESS IT WAS GOING TO BE MEANINGFUL AND NOT JUST ANGER THE GUY.

THIS POST, HOWEVER, WAS INTENDED TO HIGHLIGHT THAT WE GOT KICKED OUT, SIMPLY FOR REPORTING A SEXUAL ASSAULT AND WERE TREATED HORRIBLY BY THE MANAGER AND DIRECTOR FOR DOING THAT. I ASSUME MAYBE THAT IS WHAT HAS SOME OF YOU NOT HAPPY, I DONT KNOW. MAYBE MY WRITING. BUT IM NOT TAKING THIS DOWN AND THIS JUST FURTHER MOTIVATES ME TO PURSUE THIS FURTHER AND LEAVE REVIEWS ELSEWHERE. WE HAVE CALLED THE POLICE, WE ARE NO LONGER IN THE SAME CITY AND IT NEEDS TO BE FILED IN PERSON. IT SOUNDS LIKE IF THERE WAS ANY FOOTAGE, IT WOULD BE DELETED BY THEN. THE MANAGER ALREADY TOLD ME THAT THEY DONT HAVE CAMERAS IN THE KITCHEN AND IT SOUNDED HONEST.

AND JUST A FYI, IF YOU WERE TO ACT THIS WAY OR SAY THIS IN FRONT OF ANY DECENT PERSON, THEY WOULD LOSE RESPECT FOR YOU. ITS NOT HARD TO SAY I AM SORRY THAT HAPPENED AND DANG MAN YOU SHOULD HAVE CALLED THE POLICE FIRST. YOU GUYS KNOW THAT, I DONT KNOW WHY IM SAYING THIS. ALOT OF YOUR POSTS WERE SIMPLY JUST ILL INTENTIONED, AND ITS SAD. MORE PROOF THAT THE INTERNET IS NO LONGER A GOOD PLACE.

----

Excuse grammar, writing this quickly. -Mom was sexually assaulted at the staybridge in lake forest last week by an employee. When it first happened she told me it was just a pat on the butt and not to report. She then went from being happy and wanting to extend the room and loving the hotel, to then being depressed and wanting to go somewhere else. I then learned a few days ago, it was much much worse than a pat on the butt. I said no I'm reporting immediately, hoping theyd still have camera footage.

It was midnight when she told me, so I sent an email, two days go by no reply. Then a phone call today, and just like during our stay, this manager lady was horrible. Immediately being accuasatory, passive agressive in her tone ect. I literally said in the email this was not for our benefit, we were not suing ect. This was for anyone else he might attack. Then she had some other guy call us, not very professional, was extremely rude and accusatory. Basically saying like "thats not possible, employees are not supposed to be in that area". Just insanity. He then started yelling practically, my mom was so right. Earlier in the conversation he had said, "why didnt you report it the day of", I said because she told me it was just a pat on the butt and that she absolutely did not want me to do anything till after we were gone from the hotel. Retaliation ect. Then later on, he basically said we no longer want you as a guest. I then said, this is exactly why she didnt want to report it. You were literally giving us shit for it then and youre now just proving us right. He then started to get very angry and say blah blah sir dont put words in my mouth. I said dude you literally said "why didnt we report it then?". Started yelling more so I hung up.

No info online about the franchise owner, I called IHG and a lady took notes, but its basically just for IHG's benefit. I doubt we would receive a call about our problem now of needing a hotel. Everything is now 2x as much as before. Before we hung up, I told them this asked if they could just put us at the other staybridge in town. He basically told me it was not his problem. That we'd get a refund.

All we were doing was protecting future women. This is insane. Did not say sorry once, not once. Didnt even act polite for one moment. Forget about polite, they werent angered for one moment,

reddit.com
u/djh6161 — 2 days ago

Any suggestions to use 1,000,000 points

About to hit 1,000,000 points. Not quite sure how to use all my points or when. Current plan is to either find places to do weekend trips after work or go somewhere for a month when I’m off. Any suggestions?

Edit:
Favorite places yall been! (Keep in my mind single male)

reddit.com
u/RutabagaFree9706 — 2 days ago

Not going to do it this year

Well, this will be the first year in a long time I won’t maintain Diamond Elite and I didn’t even try.
YTD- I’ve stayed 96 nights in hotels, and I spread out between Hilton, Hyatt, Marriott, and of course a few IHGs.

I’m in the middle of a Platinum status challenge with Marriott (16 nights in 90 days) and I’ll get that done by end of September.

Hilton is my BAE (for the most part) but I dipped my toes in Hyatt this year, and I must say I did like it. Only problem is they don’t have the footprint in areas that I frequent for work travel.

My plan, I think, will be to finish out the year maintaining Hilton Diamond, achieving Marriott Platinum, and Hyatt Discoverist. Then I’ll see how that works in 2027 and reevaluate from there.

Between IHG and Marriott, we will see who will win for my #2 spot behind Hilton.

u/SpartanScribe — 2 days ago

Paris- intercontinental/kimpton recs

Spouse and I are heading to Paris late April before traveling onward to a conference. There are so many nice hotel options in Paris to choose from. We also have diamond IHG status and tons of points to use, so I feel like I should look into IHG options as well. How are the intercontinental(s) and kimpton? Is there a favorite in terms of location, amenities, walkability? We have each traveled to Paris separately, but haven’t been in 15+ years, so I feel like I’m starting from scratch in terms of where to stay, what to do, etc.

reddit.com
u/midwest_mama_90 — 3 days ago

Do anything about 8K in points expiring before next trip?

I am an infrequent traveler with points from the free program due to registering for internet access during stays. I will be traveling with family in South Korea in December (not sure which lodging yet) for about a week.

IHG just sent a reminder my points will expire in October. Are 8K points so few I shouldn’t worry about the expiration, or should I try to recoup some value by transferring them or something?

Thanks very much in advance.

reddit.com
u/Shell-lac-y-daze — 3 days ago

What's up with the extra loyalty recognition recently?

The last handful of my stays have had weird little extra loyalty recognition/rewards. The first I didn't think much of. The lady at the front desk who I assume was the property manager thanked me so graciously you'd think I saved her life. And the other people at the desk also thanked me. The "Thanks for Diamond" always makes me feel weird because I am homeless and live out of these properties, thus I have diamond. But the thanks I got at this one was extra awkward.
Then another place had a gold star at my door with the diamond sticker on it like I was in elementary school. Now the whole floor knows I'm special.
Another place had me spin a prize wheel.
My most recent move, they gave me a small gift bag with three Hershey Kiss inside. "A little something extra for your loyalty" the guy said.

I like the standard rewards I get with membership. But these seem kind of, tacky? Has IHG told these properties to start finding extra ways to recognize members or have I just had a string of stays at interesting places?

u/DustSerre — 4 days ago

Iberostar Selection Riviera Cancun vs. JOIA Bávaro for Thanksgiving — sibling trip?

My sister and I are deciding between two Iberostar resorts for a 4-night trip. We have both reservations held and are looking for firsthand opinions before deciding.

Iberostar Selection Riviera Cancun
~$1,185 total for 2, all-inclusive
One Bedroom Family Pool Walkout
Family-friendly
Great value/room, but we’re concerned about the beach quality

JOIA Bávaro
~$2,008 total for 2, all-inclusive
Standard Suite
Adults-only
Better beach reputation, butler service, and more upscale overall
About $822 more total, and we’d give up the pool-walkout

We’re looking for a beautiful beach, good food/drinks, relaxing but still fun, and enough entertainment/activities that we aren’t bored. We’re not looking for a huge party resort.

For anyone who has stayed at either (or ideally both): How were the beach, food, rooms, service, and overall atmosphere? Is JOIA too quiet? Does Riviera Cancun feel very family/kid-heavy? Is JOIA noticeably a higher tier and worth the price difference?

Also interested in experiences with IHG Platinum upgrades, the JOIA butler service, and any excursions you’d recommend for a short trip.

This will be our first Iberostar experience and my sister’s first trip to either Mexico or the Dominican Republic. Would love to hear the good and the bad!

Any additional info that may be helpful: Airport Transfers, extra activities, etc, please feel free to share. Thanks!

reddit.com
u/TouchPrestigious1570 — 3 days ago

Points Bonanza and new fan of Ruby.

I've been getting so many offers recently - normally they seem to come one at a time but my two nights at Ruby Zoe in London earlier in the week surprised me. Normal DE points, 10k for 2 nights at Ruby, 8k for run of 4 nights and then double elite night credits. What's going on?

Big fan of that Ruby hotel. Interested to see if we get lots more.

u/The4ncientMariner — 4 days ago

Diamond Elite member for over a year, after like 8 visits, never upgraded, am I doing something wrong? Do I need to ask for it?

Diamond Elite member for over a year, after like 8 visits, never upgraded, am I doing something wrong? Do I need to ask for it?

For reference, the 8 visits are a mix of beach towns, near airports, and just outskirts of town. So it isn't a case of the whole hotel is just booked and there isn't anywhere you upgrade me to which I would understand.

reddit.com
u/thefinancejedi — 6 days ago

An IHG hotel told me the room I'd reserved as the bridal suite for my wedding had been double booked. It's 6 weeks until the wedding and they've still not given me a replacement room.

Hi reddit, I'm kind of panicking at this point and not sure where to turn, just wanted to see if anyone has any advice or has been through something similar.

We'd been working with the Director of Sales and Marketing on a hotel room block for our upcoming wedding at the end of September, and up until this issue came up he'd been very kind and helpful. We first met with him a full year before the wedding, made the wedding block contract in October, and had reserved all rooms for the bride, groom, and immediate family in November.

I had periodically checked in with him about the status of our block, with him telling me we were half booked in March, and that our block had sold out in May. All good.

Well, in early June, he emailed to tell us that due to a glitch in the system, the room I had reserved as the bridal suite had actually been booked the summer before we made the room block, and that he had to honor the earlier reservation.

Naturally I was a little heartbroken as this was a one-of-a-kind room with no exact replacement, and was the only room big enough to hold the bridesmaids I'd invited to stay with me, so I would have to get 2 rooms to compensate.

My fiancé and I both felt like something was a little off. We knew for a fact that there were no other wedding blocks booked that weekend at the time we'd booked ours, and we're having some doubts that someone had truly booked the room almost a year and a half in advance.

We set up a call with the Director to make arrangements for me and my girls to get substitute rooms, but we did ask if there was a way he could provide us with proof that the room had indeed been booked by someone else before us. He accused us of asking for sensitive information, and yelled and berated us over the phone. At no point had we raised our voices. By the end of the call he had calmed down and said we could work something out. We summarized what we discussed in an email, including setting up another call with him and the GM to finalize the new accommodations. (Tuesday)

He replied to the email on Wednesday that he was on a sales blitz today and tomorrow and he'd chat with us on Friday.

On Friday he said the GM had to leave for a funeral and wouldn't be back until the following Wednesday. We ask if he could at least book the rooms we discussed and send us confirmation. No reply.

On Wednesday we emailed him again to ask if the GM had returned and we could pick the conversation back up. No reply.

That Friday we emailed the GM directly to ask if she could help us and that we would be in the area that weekend if she preferred to meet in person. No reply.

That Sunday my fiancé submitted a complaint to corporate about their lack of response.

Finally, the following Thursday, the GM replied that the room I reserved had actually been booked as a long-term lease before we made the hotel block (which only raised our suspicions more, because who the heck arranges a lease that they aren't going to start for a year and a half??). She assures us the replacement room (singular) had been booked for us.

We reply on Friday to clarify that to compensate for the number of people we'd need rooms, plural, and ask if we could still have a quick phone call with her to solve this.

As a quick side note, the story of the suite being booked as a long term lease didn't really track, because we could still book the suite the week before and after the wedding.

We do not hear back from her, and email her again the following Wednesday, as well as raising the issue again with corporate. It's been 3 weeks with no resolution at this point. She replies the same day that she will not be able to have a phone call to discuss matters until 2 weeks later. We ask if we could at least get the room confirmation before then and let her know our availability. No response. The two weeks pass, she doesn't call. We call the hotel, she's not there.

It's been 4 weeks since then, for a total of 9 weeks since this issue began. We've reached out to corporate a couple more times and all they're telling us is that there's no one higher up than the GM at that location, so there's nothing anyone else in the area can do for us.

My mom, who is an angel, did book me an Airbnb as a backup if this remains unresolved, but I would still prefer to stay with all my guests and family if possible.

Our wedding is now 6 weeks away and the bride (me) does not have a hotel room in the same hotel as her friends and family.

We've emailed both of them repeatedly with no response. And as it turns out, the marketing and sales director is no longer with the company. It feels like there's nothing anyone can do for us.

Does anyone have any idea what we can do from here? This situation has been really straining my mental health at a time I should be getting excited. I don't just want to go and trash them online since we still have a block with them and do have our honeymoon suite there. Maybe I'm going crazy but I have to wonder if they're giving us radio silence on purpose so we cancel the reservation ourselves and can't hold them liable for the breach of contract, in the event that they're lying to us. Or maybe the GM really is just overworked and overwhelmed, but I still think she should have been able to help us in 9 weeks.

Any help is greatly appreciated.

reddit.com
u/hippopotawalrus — 5 days ago

How to transfer IHG points from P1 to P2 for free. P1 has IHG business rewards account but it's still trying to charge a fee when trying to transfer points.

How to transfer IHG points from P1 to P2 for free? P1 has IHG business rewards account but points.com still charging a fee when trying to transfer points.

reddit.com
u/kfp2020 — 4 days ago

Do you get earlier access to award stays as an IHG cardholder and/or by having status?

What I keep finding is earlier access to “promotional Reward Night discounts and special sales” but it sounds like this is not the same as an award stay?

reddit.com
u/Last-Cockroach1685 — 4 days ago

Upgrade question

If you book a king premium room (no room type specified), does 1 category upgrade apply to room types let’s say x view premium, y view premium, etc…? So can a hotel say, we put you in ‘Y view premium’ that’s an upgrade?
Or if a suite is the next highest category of room, is that the next category of upgrade?

reddit.com
u/ruffpack — 5 days ago

Can you smoke cannabis in outdoor smoking sections?

Pretty much as the title reads. The location I’m staying at is in a legal state and the hotel has outdoor smoking areas. Does anyone know if they care about cannabis? I kind of just want to ask but if they say no I feel like they’ll be on the lookout for me lol.

reddit.com
u/Universal09 — 6 days ago