r/TransportForLondon

Hi everyone.

Annoying situation to be in, but here goes:

Yesterday after a long journey from Stansted Airport, we took a black cab from Liverpool St to High st Kensington. We thought we'd unpacked everything onto the street (child, pushchair, suitcases) but my OH forgot his backpack, which contained ALL of our passports in.

We have already reported it to TFL Lost and Found Office, but was wondering if there are any other contacts to make or ways to trace the driver/bag?

We will sort out eventually cancelling the passports if it's not immediately found or identified, but as we cannot do much during the weekend we thought we'd try our luck ringing around tomorrow. Any advice is appreciated!

If you were to go to every platform, or every station, and put up a sign that explicitly stated where exactly on every platform to stand, to board the tube, to be exactly where you will want to exit for each and every station and connection, how much of a negative impact do you think that would have on the Tube network?

With stations like Victoria and Tottenham Court Road, that send those going into the station on a far longer, in-direct route to the platforms (in order to increase the capacity of passengers that a station can hold), over how short and direct the journey is to get them off the platform and out of the station.

People do already stand on the platforms for where they want to get off, but many don't. However I believe they are very likely to do so should they see a sign directing them.

Do you think such signage would cripple the network with overcrowding and the like (station staff already struggle to get people to just move down the plaform when it's busy; let alone if the signage was telling them that this is where they should be standing) until it was taken down?

I don’t go to London very often, but yesterday I went to Camden for a birthday. As we were leaving the station, none of the gates were working and there were lots of workers around telling us to just go through.

This morning I was charged £22.50, and I’m assuming it’s because technically I made an incomplete journey. How can I appeal this/get a refund?

Hello! I took a black cab from Euston train station yesterday night, and left my headphones in the cab. I don't remember the cab company/reg number, and it doesn't give me any info on my bank statement/transactions list (all it says is 'London Taxi' and the fare I paid). I have put in a TFL lost and found request via their online form, but not sure how long that will take or if I'll ever hear back.

Does anyone have any other suggestions for what I can do? Is it a specific taxi company that operates at Euston and if so does anyone know which one? Would it be worth calling TFL on Monday? Or if I can find out the specific cab company maybe I can call them directly?

Would appreciate any advice for other avenues to try? Or if there is another (better) subreddit to post on? Thank you!

As it says, I had a dormant TFL Autopay account that I frankly forgot about because (a) sold the car for scrap and (b) I forgot my password and was essentially locked out because TFL makes it IMPOSSIBLE and I mean IMPOSSIBLE for you to get back in once your forget your password. Got locked out and honestly didn’t bother.

Whelp, turns out that my account was considered dormant, apparently they sent a mail to me on 27 August that I did not receive and today I got a debt collection email from CEDR. Essentially, I’ve been charged £5.50 for them to close my account and because I had no idea I was meant to pay this, I’m now being pursued by debt collectors. I’ve checked my email and didn’t even receive an email from TFL? Apparently just a random letter that was sent a month ago.

I’ve checked online and are they even allowed to charge this? To my mind I’ve done nothing wrong (just letting an account go dormant)? Should I just appeal? I know it’s not a big sum but I’m honestly fed up with rip off Britain and TFL has genuinely one of the worst autopay / payment systems known to man and they make it one of the most unpleasant experiences dealing with trying to pay anything. Also, being an infrequent driver, I refuse to pay 10 quid to register my car on autopay…