I left my backpack on a train, and want to make sure I'm doing everything I can to get it back.
Travelled from Gatwick to Clapham Junction (Victoria-bound, Southern train), and from Clapham Junction to Earlsfield (Woking-bound, SWR).
It was a quick transfer, from platform 12 to 11 (I think), and barely 2 mins between trains.
I had a huge 26kg suitcase with me and managed to completely forget my backpack on one of these trains.
£800 of PC components, passport, driving license, bank cards, work laptop.. absolutely devastated.
It was a Friday evening, so was struggling to get any help at the station, but did finally manage to get somebody to call Woking station, as well as the guard on the Woking train. Nothing found. At this point I was freaking out and didn't even consider I may have left it on the train from Gatwick
This morning I called The Excess Baggage Company at Victoria station and was given two premium numbers. Neither were of any use.
It seems like I'm being funneled into online forms at every turn. I've filled a few out, but given the importance of what's in the bag, I feel a bit hopeless just submitting a few forms and waiting.
Is that really the best option I have? I would be happy to travel to individual stations, just feels like that's not something they want to accommodate.
Any advice on what to do here?