r/EEGB

▲ 1 r/EEGB

Why does coverage sometimes feel better on the motorway than in towns?

I’ve noticed this a few times, where the signal feels oddly more stable when I’m on the motorway compared to being in town, even though you’d expect it to be the other way around. In towns, it sometimes drops or gets patchy, but once I’m driving on the motorway, it just feels more consistent and I can’t really figure out why that happens.

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u/ScrollAndThink — 23 hours ago
▲ 10 r/EEGB

Why are EE ripping existing customers off....

Anyone care to explain why my broadband £95/month, and the renewal "offer" is £97, when they're advertising £34 for what looks Iike identical 1gig fibre for new customers.

1 have full works fibre with netflix and game pass

Every sports/entertainment package

7 unlimited Sims.

I must be in the top 1% of high usage customers.... Paying almost £300/month all in....

Time to leave?

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u/ConstantPop4122 — 1 day ago
▲ 0 r/EEGB

£16/mth unlimited max 100Mbps or £23/mth unlimited no cap?

Hey! I currently pay £30 a month All-Rounder EE SIM-Only. It was a lot cheaper than that originally but the contract ended. I don’t get any EU/World roaming. I do get Apple Music and uncapped speeds.

I’m not too fussed on Apple Music.

The upgrade options I have are;

- £16 a month for unlimited everything. Max 100Mbps.

- £23 a month for unlimited everything. Uncapped speeds.

I’d happily do the £16 a month. However, is the cap noticeable? I’m hopefully moving out this year and I’m thinking instead of getting home broadband, maybe using my phone as a hotspot? So I guess I’d want the uncapped speeds? Or is 100Mbps enough?

Thanks!

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u/chocolatelover93 — 1 day ago
▲ 2 r/EEGB

Does anyone actually use all the extra perks that come with some EE plans?

Do people genuinely get value from them or mostly choose plans for the network itself?

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u/Seabeachlover10 — 2 days ago
▲ 0 r/EEGB

EE Contract ending - How do I switch to sim only

My EE contract ends on 18th June and I’m planning to leave EE, buy an iPhone 17 directly from the Apple Store on the 0% finance, and then just get a SIM only deal likely to be iD Mobile since it seems way cheaper overall.

What’s the best way to go about doing this? Do I wait until the contract fully ends, ask for a PAC code, then provide ID mobile with the code once I’ve got the new phone and SIM? Never done it this way before so just want to make sure I don’t mess anything up as I’ve heard about giving EE a 30 day notice, thanks

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u/adamowens97 — 2 days ago
▲ 0 r/EEGB

EE money off

Hi, I’m just wondering and trying my luck here. Does anyone by chance have either a staff, F&F or affiliate discount that I can use to reduce the price of a new contract. I appreciate any help

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u/AromaticContract7536 — 3 days ago
▲ 2 r/EEGB

New contract advice / situation / blue light card (pay monthly phone + broadband)

Hi guys, looking for any pointers. This thread is a real help by the way, thanks to all who contribute.

My situation:

- I have Pixel 8 pro, 24month ending in 7 days £33 EE all rounder (+ £31.56 device payment)

- My broadband expires 30 days, Essentials: Full Fibre Gigabit £55.99 month

- I am a blue light card NHS worker, with no discount for this applied against existing accounts

- I'm keen to renew my broadband and handset. I hate the idea of a 3 year contract, but willing to do it for a top line handset that i wont mind keeping that long (S26 ultra, Iphone 17 pro max, or Pixel Pro 10 XL) . I am also toying with the idea of going sim only and keeping the Pixel 8 Pro as its doing fine.

-I have requested a PAC code via text and received it. I am now going to wait a couple of days to see if EE retentions contact me.

My questions:

- My question is, what's my chances of getting a better deal than the website offers?

- Will blue light card make any difference to renewal seeing as all blue light offers seem to be for new customers only

- Any other tips for when i eventually have a conversation with retentions

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u/Rich-Pudding497 — 2 days ago
▲ 3 r/EEGB

Misleading advert here on Reddit.

Just seen this ad on Reddit.

The ad is somewhat misleading as it seems to imply that if you purchase a Samsung S26 Ultra, that you get a free S25 FE.

However, when you click on the ad, this is not the case at all.

A free Galaxy Tab S10 Lite is available free with a purchase of a S26 Ultra.

The S25 FE will cost and extra £16 a month! Even though the airtime is the bulk of the cost, and £1 for the loan of the phone per month.

There is no way to get the phone without the airtime plan, so it isn't 2 for 1 at all.

Why is it EE are still seemingly unable to run honest and transparent advertising campaigns.

u/Markjuk78 — 3 days ago
▲ 1 r/EEGB

Best way to get a good SIM Only upgrade?

Hey I came to the end of my 2 year EE SIM Only contract a few weeks ago.

I’m paying £30 a month for unlimited everything, no speed cap, Apple Music included. So when you think of Apple Music costing £10.99 a month normally, I think of my plan costing £19.01 so it’s not too bad really.

As an “upgrade” for basically the same but also with EU roaming (I have to pay), it’s £36 a month. I declined this.

Surely an upgrade should be cheaper than what you’re currently paying? I’m not going to be locked in for another 2 years at £36 a month when I can just stay out of contract for £30 a month?

I’d like to stick with EE though, they seem best for coverage.

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u/chocolatelover93 — 4 days ago
▲ 0 r/EEGB

will they need to drill?

basically i’ve just moved into a flat and my landlord is home group so they’re real stingy about drilling unless necessary. i have a BT socket in my wall already and i’m having a fibre 67 core smart hub plus installed.
google isn’t telling me anything useful so given that i have a presumably appropriate socket already installed will they need to drill in my wall?

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u/Perfect-Fox-5936 — 5 days ago
▲ 2 r/EEGB

Watch handed to me instead of delivered to store

My Apple Watch was due to be delivered to the store today but I noticed that the DPD driver had that and another order for me (two packages for me), so I asked if it was possible for him to give it to me and save me visiting the store. He said it should be fine, he then took a photo of it and took the ID number off my DPD app, along with another order from Currys. I'm very happy as I don't have to go into town now but will there be any sort of kickback for this?

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u/Matsmashed — 4 days ago
▲ 0 r/EEGB

Can’t get 1.6Gbps when upgrading?

I can get 1.6Gbps as a new customer but when I choose to upgrade my current plan it only allows 900Mbps. What can I do?

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u/GodAtum — 6 days ago
▲ 6 r/EEGB

Anyone get £34 1.6GB broadband Money Super Market offer?

The link takes you through to EE website with the same discounted price, but can't check out/errors before checkout?

Customer services says MSM need to change the website @!£ those prices not available?

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u/chankie888 — 5 days ago
▲ 1 r/EEGB

Looking for an EE One customer who could add a 1-month eSIM plan for me

Hi everyone,

I’m looking for a bit of help from someone in the UK who is already an EE customer with EE One.

I’m German and not a UK resident, and I only have a German bank account, so I can’t easily sign up for the EE monthly SIM/eSIM plans myself. I travel to the UK regularly for work and need reliable mobile data, especially in crowded/busy areas where travel eSIMs have been pretty poor for me. The main reason I’m interested in EE is the priority coverage in busy areas on the Unlimited All Rounder / Unlimited Full Works plans.

What I’m hoping for:

Someone with EE One could take out a 1-month rolling eSIM plan for me, ideally either:

  • Unlimited All Rounder
  • Unlimited Full Works

The contract would stay fully in your name and under your control. I would pay the full monthly cost upfront every month. Since these are 1-month rolling plans, you could cancel it any time if you’re no longer comfortable.

To reduce any risk for you, I’d be completely fine with you enabling any available spending caps or blocks, such as:

  • Blocking premium-rate numbers
  • Blocking international calls/SMS if needed
  • Setting a £0 spending cap if EE allows it
  • Keeping any inclusive extra for yourself, such as Netflix, Apple One, TNT Sports, etc.

I’m not asking anyone to break EE’s rules or do anything dodgy. If this is against EE’s terms, then of course I understand. I’m just asking because I’m often in the UK for work but don’t have UK residency or a UK bank account, and I haven’t found a travel eSIM that performs well enough in busy areas.

If anyone has done something like this before, or if you’d need any extra reassurance/security from my side, feel free to DM me. Happy to discuss details and make sure you feel protected.

Thanks!

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u/bondu47 — 7 days ago
▲ 0 r/EEGB

Customer Service Fail

Just a report back to this sub: it took me over 30min with the chat/chatbot to cancel my broadband. This is despite being upfront that I wished to not answer questions not explicitly necessary for that cancellation.

Fibrus is my new provider btw. LA12 area.

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u/AQCon — 5 days ago
▲ 0 r/EEGB

Terrible Internet Speeds

HI,

I have been with BT Internet forever and have now eventually been pushed over to EE. We have the 900 Mbps internet package, and it’s just terrible. The only way I get those speeds is through a wired connection directly to the router, which isn’t really viable because of where the router is located.

I have my PC connected via one of those plug socket Ethernet pass-through adapters, and I only get around 40–60 Mbps. If I use my phone to test the speed over Wi-Fi, I usually get around 100–300 Mbps unless I stand directly next to the router while doing the test.

I know my PC is capable of the higher speeds, and I even bought a better Ethernet cable because I thought that might be the issue. Has anyone else had these issues or know how to fix them? EE haven’t been very helpful.

Thanks

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u/DaddysFriend — 8 days ago
▲ 3 r/EEGB

Got my router way early after swirching from Voda, EE is better then Voda on the same line?

Got the router already but actiavetion is a week later.

I guess even if i already have the BT line installed cause of Vodafone I need to wait till the activation day to plug in?

Funny enough all uses the same BT optical network, but Vodafone had no intention to help me prolerly in the first 14 days so i switched within the cooling off, now with EE soon.

Is it any better then Vodafone? I mean they use the saem line so the difference might be in user allocation and user base, which means better or wors latency?

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u/dotasolosafi — 6 days ago
▲ 1 r/EEGB

EE Sim Only Rentention Deals

So everyone, my contracts run out, what sort of sim only retention deals have you managed to get? Will be asking for a PAC code shortly.

TIA.

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u/Personal-Quantity528 — 6 days ago
▲ 0 r/EEGB

Cancelling under 14 days issues

Hi I have tried cancelling my sim under the cooling period, so I filled the form it's been 3 days nothing happened. I spoke to customer service they opened a complaint and cant chase the Chanels return team since they are backend and have no phone line. Anyone got any advice? I want my PAC but want to avoid termination fees. I am leaving cause they messed up my bill and refuse to honour it even though I have the pre contract document.

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u/Zestyclose-Rice6401 — 7 days ago