r/HMRC

I have been working at my company for 15 months and I was shocked to see that on my HMRC account there was no current employment details.

I have -
had tax deductions from my pay
A PAYE reference on my P60
Contacted HMRC and confirmed there was no fault on their end

I spoke to my employer about this and he confidently told me that tax gets sent over in bulk annually.

I am very concerned about this and don’t know who to speak to. Is what he’s saying correct? Or do I have a right to follow this up with some sort of report? I was under the impression that my employer had to report my pay and tax contributions to hmrc monthly.

Hi everybody,

I no longer have access to my UK phone number, I cannot sign into my HRMC tax services and I do not have a UK drivers licence or UK passport and I'm not in the UK anymore. I'm trying to get access to my tax refund from last year.

Does anyone have any suggestions?

I've tried contacting HRMC multiple times online and noone seems to be able to help me

I worked for a window fitting company from 2024, just after turning 18, and I’m now trying to get my head around how everything worked from a tax point of view.
I was there for almost two years and was paid under what I believe was the Construction Industry Scheme (CIS). Throughout that time, I never received a UTR number. I applied for one several times but never heard anything back, so I’m not sure whether my applications were unsuccessful or whether something went wrong.
Because I didn’t have a UTR, around 30% was being deducted from my pay each payday under emergency tax/CIS deductions.
I’m now trying to understand whether this was correct and whether I’m owed any tax back. I’m also trying to find out why I never received a UTR in the first place.
Has anyone been in a similar situation or knows what steps I should take next? Any advice would be really appreciated.

I left the UK end of July, my friend told me that he knows an agent who would help me get a tax refund of overpaid tax.I asked if it’s legal and what I am owed, they said it’s all legal and nothing is a scam. I shared the otp required and self assessment was processed,received a refund shortly. It was 3700£ for the tax I paid in 2024-25. I was skeptic and checked the SA form that year and this agent was not even linked to my account and submitted an SA form with altered figures(inflated losses) and is now demanding 60 percent of what I received and threatening my friends when I stopped responding. I paid the agent 400£ as a fee already.
I want to call hmrc and report this. But what are the immediate measures? I deleted my gateway ID and changed password and email linked. What is the best action can I take right now ? I put the money aside and have not touched it and want to return the excess refund, but the agent is persistent on his share inspite of doing my SA form with faulty figures deliberately. I am to return to UK next year on a new visa and am very worried about this.

Looking for advice from anyone who’s dealt with HMRC payment tracing or duplicate payments.

Timeline:

**•	May 2026** – Received my Self Assessment bill: £3,709.10 due. Paid it immediately using the QR code from my login portal  ).  
**•	A few weeks later** – Got a follow-up letter claiming late payment + interest. Assumed it was a system lag and ignored it.  
**•	\~3 months later** – Received a formal statement saying the amount is still outstanding, now with penalties added, and that it’s been passed to a **debt collection agency**.  
**•	This week** – Checked the HMRC portal, it still showed the amount as overdue. Panicked and paid the £3,709.10 again to stop the debt collector action.

The problem:

**•**	My bank statement confirms the **first payment went out in May**.  
**•**	The HMRC portal shows **no record of that May payment** at all — like it vanished.  
**•**	I’ve now paid the same bill **twice**.

What I need help with:

**1.**	How do I get HMRC to trace the original May payment (I have bank proof it left my account)?  
**2.**	What’s the process for reclaiming the duplicate payment?  
**3.**	How do I get the late payment interest/penalties removed, given the original payment was on time?  
**4.**	How do I stop or reverse the debt collector referral so it doesn’t affect my credit file?  
**5.**	Has anyone had QR code payments specifically go missing/unallocated at HMRC? Wondering if this is a known issue.

Any advice on the right HMRC department to call, what reference numbers/evidence to have ready, or how long this typically takes to resolve would be hugely appreciated.

I am currently pending for my tax rebate however i have just checked the amount i am receiving and it has taken £1000 from the total of what im suppose to get, is there a way to stop the refund as i feel like i need an accountant to sort everything out ready to claim for next year?

Am I'm about to be taxed 40%? Can't log into the app even after providing passport and face data. Is it just crap or am I doing something wrong? Thanks guys I really cant afford to be taxed this much.

Hi,

I am doing a self assessment for regular income anyway. Last year I declared crypto income from staking just to keep records right even though I owed no tax and everything was under allowance.

This year, I have more income from staking (under allowance), a CGT loss and a gain - which if I deduct the loss from gain i’ve only gained about £100. This is also under the allowance. The amounts in loss / gain was under £1000.

Should I continue to declare the staking income just to keep records right and also declare those losses / gains so they know what I’ve done for the year, regardless of if being under allowance?

I’ve only done a tax return last year and this year. Neither has been over any allowance / owed tax. But I’m just trying to keep records clear for them / me.

I’ve read some people say to others that they ‘should’ just to hold the record and others say not to because HMRC will just get picky for no reason. I wondered what others thought of my situation.

So HMRC have owed me money for a while, I had trouble logging in but I’ve got in now, it asked for details for online refund- I put my details however it didn’t work straight away saying that we cannot update you details at this time, I waited an hour and it worked, my refund was processing from the 16th - 18th I’ve now checked and it stated that hmrc has paid my refund on the 18th, however there’s nothing in my bank? I go onto the “ what to do if you have not got your refund” and it’s speaking about cheques. I’m so confused???
Do you usually get these things in cheques?
Thank you in advance

Hi, I'm looking for some advice on an unusual situation with closing my Ltd company and the £25,000 strike-off limit for capital treatment/BADR.

I was the sole director and employee of my Ltd company. I stopped trading in February 2026~ and intended to close the company using the informal strike-off route rather than an MVL.

My understanding at the time was that I could distribute up to £25,000 and have the final distribution treated as capital, potentially qualifying for Business Asset Disposal Relief (BADR).

The timeline is:

• February 2026: stopped trading.
• March 2026: distributed approximately £24,500 from the company to myself. This was intended to be the final distribution and was below the £25,000 limit.
• I then discovered HMRC had an unallocated amount of approximately £1,000 belonging to the company.
• June 2026: HMRC refunded the £1,000.
• There is now another £80 Corporation Tax credit showing on the HMRC account, which I intend to request as a refund.
• The company bank account was closed after I received the 1k refund as I thought that was everything. Some family matters came in the way so didn't get round to going to submit the DS01 today until I saw

If I simply add everything together, the total eventually extracted would be:

£24,500 + £1,000 + £80 = £25,580~

So I'm concerned that this takes me over the £25,000 limit.

My questions are:

1. Does the later receipt of the £1,000 HMRC refund and £80.00 Corporation Tax refund count towards the £25,000 limit if the original £24,500 distribution was made in March 2026, before the refunds were received?
2. Could the March £24,500 distribution still qualify for BADR at the 14% rate, given that it was made before 6 April 2026, with the later HMRC refunds being dealt with separately?
3. If the later refunds do take me over £25,000, does that mean the entire £24,500 loses capital treatment, or can only the excess be treated differently?

Thnanks for the help

HMRC CIS tax refund delayed for months — has anyone experienced this?
I’m self-employed and work under CIS, so 20% is deducted from my payments and paid to HMRC every week.
My tax return was completed by my accountant and HMRC owes me a substantial refund — over £9,000. It’s now been around two months and I’m still waiting.
I’ve called HMRC several times. Initially I was told there was a security check. I completed the additional security checks they asked for and was then told everything was fine and the refund would be processed within 3–5 working days.
The 3–5 working days passed, so I called again. I was told it was supposedly being processed, but nothing happened. When I called again about a week later, I was told there are further security checks and that I shouldn’t call back until 16 October.
Has anyone else experienced this with a CIS/Self Assessment refund? Does anyone know why they would specifically tell me not to contact them until October 16th?
Also, the credit/refund that was previously showing on my HMRC account is now no longer showing at all. It used to show the amount as a credit, but now it’s disappeared.
Just trying to understand what’s actually happening and whether this is normal. Has anyone been through the same thing, and if so, how long did it take before you actually received your refund?
Any advice or experiences would be appreciated.

Hi,

I have a new job offer but they want me to begin earlier than my notice period at my current/soon-to-be previous employer ends. I do have a lot of annual leave build up so I could use that in my last days at my current job and just begin the new one.

I get paid via PAYE. My contract does not state that I can undertake work for external parties at the same time as working with them, but just that I have to notify them.

1. I read on here a while ago that HRMC forbids a person holding 2 simultaneous full-time roles, even if just for less than a month. I can't find evidence of this online. Is this true or did I just read some misinformation? Would I be in conflict with HRMC if I worked at my new job during what is officially annual leave taken at the end of my old contract?

Thanks!

Edit: Location is England.

I’ve put 2 years forth of tax refund in and I’m dew a good lump back but it’s been on bank repayment pending for 6 days and hasn’t moved I put my return in on 26 of July and I’ve chased it up 3 times then got a bank payment pending and the amount has disappeared out of my account i don’t know what it means can someone help me

I am a sole trader decorator - can I pay other sole trader decorators or general maintenance to give me a hand and they then log their own tax return?

Also - can a sole trader stay self employed if they only ever help another decorator on and off?

If it’s only in clients homes/domestic etc I don’t need to be cis? Never do building sites or construction.

Paye wouldn’t work as the work wouldn’t be frequent enough or guaranteed.

Frequency would be an odd month here and there if I take on a bigger job.

A few days ago I received a statement from HMRC detailing unpaid income tax (a five-figure sum).

This was the first communication I had received about, it though I knew there was a bill coming at some stage. I have one small potential quibble with the amount but substantively don't dispute it.

I plan to engage a professional to talk to HMRC on my behalf as I believe it is possible to settle this through a combination of a lump sum (maybe about 40% of the total) and a time-to-pay arrangement.

I imagine I can have someone lined up to act on my behalf next week, and we can maybe get a proposal over to HMRC before the end of the month.

My specific questions are:

- Should I get in touch with HMRC myself first, just to let them know I am getting a professional adviser? Or should I leave it to the pro to make the first contact?

- If I do get in touch with HMRC, should I mention the lump-sum-plus-time-to-pay idea? Or is it better to leave it vague?

- In terms of buying breathing space and goodwill, is there any value in making a smaller lump sum payment (say 10%) now, before I have the adviser on board?

Thanks for any advice.