Unable to start I2C HID device
I am using a Suxi laptop. I reinstalled Windows, but the touchpad and fingerprint sensor are not working. There is no Suxi manufacturer website, and I have no way to find the drivers. I have tried installing various drivers but failed, and I checked the BIOS settings but could not find them. I also searched the registry, but found no issues there. I would like to obtain drivers for the touchpad and fingerprint sensor, or enable the touchpad.
Device Status: This device cannot be started. (Code 10)
A request for the HID descriptor failed. This typically occurs when there is a problem with the device firmware. Please contact the system manufacturer for further assistance.
Location: Intel(R) Serial IO I2C Host Controller - 4DE8
Hardware ID: ACPI\VEN_SYN&DEV_A360