Carvana is a scam.
My husband and I bought a carvana car for $13k and the transmission gave out after one month. I called carvana and begged them several times to make an acception. They danced me around for months. Because I was slighly over the mileage when I put it in the shop and called Carvana, they told me to bug off. Several times. I sent the car to multiple shops that couldn't fix it and then got the call from a third shop that it will be $10k to fix the transmission. Then I got serious. I read over every inch of the contract (after the fact like the young adult idiot that I am). I noticed that my rights to any court proceedings outside of arbitration were waived. Great! The car is too old to qualify for lemon laws in my State and Carvana has "no legal obligation" to help me. I can't roll it into another loan, or trade it in with Carvana because " it's against their policy to offer anything if they can't test drive it". I'm 24, my husband is 23 and we have a one year old baby girl. We're going to end up homeless if we can't figure this out and get my husband to work. Carvana is the biggest car buying scam. They have thousands of OPEN BBB complaints. Their shady business practices are going to cost us everything.