
Myth: "E2E encrypted cloud means you don't have to trust the provider" (you trust it less, not zero)
Sync's signup page says its end-to-end encryption ensures only you have access to your files, and it's easy to read that as "no need to trust Sync."
Encrypted doesn't mean invisible. Proton Drive encrypts contents and file names, but its privacy policy says Proton still sees creation and modification times and permissions, along with the username that uploaded each file. For share links, it sees when they were created and last accessed, plus how many times.
An E2E label doesn't tell you how well it's built. In 2024, ETH Zurich researchers tested five providers against a malicious server, and only Tresorit avoided severe flaws. In Sync and pCloud, that server could swap in its own keys and read anything uploaded afterwards. In the same study, Sync's share links put the password in the part of the URL that's sent to the server. Opening a link handed Sync the key. Proton's policy says it can read a shared file if someone with the link (and its password, if set) sends it in.
If your threat model includes a compromised or compelled provider, encrypt files before upload with Cryptomator, a client-side layer on top of your cloud storage. Anyone opening those files needs Cryptomator and the vault password, including people you share with. The provider can still see how many files you have and their sizes and timestamps, plus the fact that it's a Cryptomator vault.
Sources
- Sync free storage page: Sync's "only you have access" claim
- Proton Drive privacy policy: metadata Proton sees, reading forwarded share links
- Broken Cloud Storage (ETH Zurich): 2024 malicious-server attacks, Sync share-link leak
- Cryptomator security target: what Cryptomator encrypts and what stays visible