u/EnvironmentalTop1621

Posting this for awareness, especially for anyone considering buying a Royal Enfield.

I own a Royal Enfield GT 650 and recently gave it for service at an authorized service centre - Mass Wheels, Taliparamba, Kerala.

A brief summary of my experience:

• The bike stayed at the service centre for close to two weeks for a regular service.
• When I got it back, I noticed yellow stains on the fuel tank that were not present earlier.
• The tank was clean when I handed the bike over.
• The marks now seem permanent and don’t go away with normal cleaning.
• The service centre says they don’t know how it happened.
• I reached out to Royal Enfield support with photos, but haven’t received any response so far.

I’m not posting this as a complaint or to attack the brand. I’m sharing this because after-sales support and accountability matter as much as the motorcycle itself.

Royal Enfield bikes may look great and feel solid to ride, but based on my experience, I’d suggest thinking carefully about the service ecosystem and support before making a purchase decision.

Posting this so prospective buyers can make a more informed choice.