🚨 Medical Malpractice 🚨 Avoid Mallory Family Wellness at all costs!!!
I have a lot to say about this practice but I’m honestly pretty nervous to write stuff online just bc the state of things lately.
This facility was my primary care source for many years and I just went through a horrific situation that has lasted for months with them and now I will be dealing with the fallout from their medical neglect and malpractice.
The smallest issue that ended up being the biggest issue and the nail in the coffin, was regarding my medical records. They neglected to give me my records for months despite asking. While giving them the benefit of the doubt for that, for almost 4 months, I was dealing with other issues from them, daily. Between gaslighting me, not following through, not having proper communication or being able to actually talk to a human on the phone; everything was done over email exchange.
It was insane what they put me through from February 2026- beginning of May 2026 after being a patient with them for almost half my life.
I had to file a HIPPA complaint in order to get my records (4 months late, mind you), and not only did they immediately send me my medical records, but they continued to ignore me and my requests through end of March.
April rolled around and they sent me a break-up letter via mail. Stating they cannot continue to treat patients who file complains against them. Which.. it never would’ve gotten to this if they had just sent them in the first place. The letter stated that they would effectively be my Dr. until the end of April 2026. So I immediately sent them an email on April 6, 2026, when I received the letter. I asked for all my meds to just have 6 months-a year refills (like she usually does except for addx). I have critical meds I’m on in order to stay healthy and level. They ignored my email where I was only requesting my meds, which I needed to not get sick; like I am now.
Instead of sending me an email stating they couldn’t/wouldn’t do that, they just ghosted me entirely and now I’m dealing with some serious issues and it’s only going to get worse until I can get registered with a new doctor through Medicaid. Having the motivation for that alone without some of my meds is difficult enough.
Also read reviews on yelp talking about Dr Mallory being homophonic/transphobic and denying HRT. It’s just a bad place. I honestly trusted them with my life all these years cause they seemed to be “the good guys”, even going as far as to be like buddy-buddy with me? Idk my relationship with my provider (who I found out isn’t actually a dr) was weird and it felt like they always tried to stay chummy with me until this point.
The whole thing is just a mindfuck and I didn’t expect this.
Please stay away from this practice.