DELAYED REMITTANCE
Hi guys. I really need help. My employer (from Singapore) sent me my 2-week salary, so it’s like this
[OCBC Bank (sending bank) > CITIBANK, SG (intermediary bank) > Maribank (receiving bank)]
The transaction was made last May 28th, and it was successful on their end. I tried contacting Maribank to see if they can trace it in their system but they always reply the same thing that it still hasn’t reflected.
Also, talked to the HR from SG, and they really have no intention to help, they kept saying that nothing can be done on their end.
Some filipinos I worked with have received theirs, because their banks are BDO, BPI, etc. Is that really a factor?
Has this also happened to anyone? How to resolve this? And how long did you receive the money?
For context: I only started working for this company and my 2-week salary is our first ever transfer history. So I didn’t know that the transfer would take long.
Any help/advise will be appreciated.