u/Equivalent_Ad664

I finally set up the quickbooks online integration with Shopify but for some reason it's not importing the orders that I have created with payment terms. They are labelled as payment pending in Shopify.

My standard workflow was to create the order in Shopify (that way it synchs with my 3PL). Previously the order would appear as unpaid in Quickbooks and I could send the invoice and reminders via quickbooks.

I do have a bunch of old payments and refunds (not associated with any of the orders not imported) to approve in the Quickbooks Shopify app but I can't see how unrelated payments would affect this.

Any help would be appreciated.