Sometimes clients use the word racist way too loosely
I am not saying racism doesn’t exist or that racist people have never worked for Sephora, they do slip through the cracks Im sure and im not trying to downplay real experiences. but as a mixed girl it is beyond offensive to me how many clients accuse myself or my co workers of being racist over things that are anything but! Im not racist because I didn’t immediately stop helping the white client I was ALREADY HELPING to do your shade match. No, my manager is not racist bc she walked past you once and asked if you were finding everything ok, NOTICE HOW SHE ASKED EVERY OTHER PERSON SHE WALKED BY THE SAME DANG THING??? Oh you walked in at the exact same time as 50 other clients and we didn’t roll out the red carpet for you? Guess we’re racists for that too. Racism is such a serious issue and there’s actual real racial issues happening in the world, a high end makeup store being temporarily sold out of the foundation you need is NOT racism.