My MTO order was apparently lost during shipment...
I ordered vostroyans for 500+€ and went to pick them up from the store today.
The store manager told me that the box that contained all the vostroyans MTO models was damaged during shipment and all the vostroyans orders were among the stuff that was lost...
So everyone who ordered his vostroyans to the store lost them all.
The manager is already in contact with the higher ups and doing everything to get them to remake all our orders. I also contacted customer support today.
But normaly when MTO models get damaged or are lost they will not be remade. So there is a high possibility that I won't get my models.
I am devastated that this happened to me after waiting for years to get my hands on these models and missing the last MTO run for them.
I am not looking for help or something. I am just really sad and need to vent somehow...