Modem
To starts off there was a storm Wednesday and an outage shortly after. I have already called. I did that 2 days later and it was pretty much wait until the outage is gone then try again.
I finally got the outage over txt on Saturday while not home and I even checked the app to see if the message was also gone there, just to get home later and it’s still out and the outage notification for my area is back in the app.
The entire time the leds on the front of the modem have been solid blue. To me, that indicates connection. The lights on the Ethernet port have been even when a cable is not plugged in. The data activity light is blinking in a very specific pattern and that seems weird. I did mention this the rep on the phone.
Yes, I will call again but since there is apparently another outage in my area it seems pointless at the moment.
My main point of this post is, has anyone else’s modem done this even without the cable plugged in or is this a thing it’s always done and I just never noticed? From reading it seems the top light signifies speed and the bottom activity but if not cable then should either of these lights be on?
Edit: Thank you everyone. Contacting a tech and getting the modem replaced will be my next step.