Google Play app suspension after appeal despite compliance fixes – escalation behavior
Hi everyone,
I’m facing an issue with a Google Play app suspension and would really appreciate some insights.
I have already posted on the official Google Play support forum here: LINK
Initially, my app was removed only in France. After submitting an appeal and implementing all the required changes to comply with the policies, the situation escalated to a full suspension of the app and/or developer account.
All modifications were carefully reviewed beforehand (including with legal guidance) to ensure compliance.
However, the rejection of the appeal remains unclear and seems inconsistent with the changes that were made.
So far, I’ve only received generic responses that don’t address the specifics of my case. My legal representative has also tried contacting Google, but we haven’t received any meaningful response.
I’m trying to understand:
- why a country-specific removal escalated to a full suspension,
- whether this kind of escalation is common,
- and if anyone managed to get a manual review in a similar situation.
Any feedback or similar experiences would be really helpful.
Thanks!