[Hiring] Remote VA / Practice Manager for a small telehealth therapy practice — part-time, $4.50/hr USD, room to grow into an EA role
Hi all — I run a small telehealth-only psychotherapy practice (trauma, attachment, and life transitions) and I'm looking for an organized, discreet VA / practice manager to take day-to-day operations off my plate so I can stay focused on clients.
Fully remote, part-time — 3–4 days/week to start, likely more over time. Because you'd be handling protected health information, HIPAA awareness and a signed BAA are required (I'll walk you through it).
What you'd do
- Scheduling: manage the calendar — booking, rescheduling, cancellations, reminders, waitlist
- Consults: respond warmly and quickly to incoming inquiries and turn them into booked consults
- Billing in Sessions Health (I'll train you): benefits checks, eligibility, superbills, claim follow-up, payment issues
- Communication: handle client texts and the practice inbox professionally, and escalate anything clinical or urgent to me (you won't be giving clinical advice)
- Admin: keep documents, records, and systems tidy
You're a great fit if you
- Have supported a healthcare, mental health, or other private practice
- Treat confidentiality as non-negotiable
- Write clearly and warmly — you'd be the voice of the practice for a lot of people
- Are reliable and can work independently
- Pick up new software fast
Bonus
- Experience with Sessions Health or a similar behavioral-health EHR (SimplePractice, TherapyNotes, etc.)
- Insurance verification / medical billing background, especially behavioral health
- Familiarity with US insurers (Availity, United, Out of Network Billing)
Room to grow: I'd like this to start as a VA / practice manager role and, for the right person who proves reliable and sharp, expand into a broader executive assistant position with more responsibility — and pay to match.
Details
- Remote, part-time, 3–4 days/week (potential for more)
- US business hours, Pacific time preferred
- $4.50 USD/hour to start
- Tools: Sessions Health, email + texting platform, document management
- Start: ASAP
To apply: reply or DM with a short note about your relevant experience, your time zone and availability, and any behavioral-health or insurance work you've done. Bonus points if you tell me about a time you handled something sensitive with discretion.