Amazon Motherboard fried my NVME
Hey everyone, I am hoping to get some advice on a really frustrating situation.
Recently, I bought a refurbished motherboard from a retailer. After putting the build together, I noticed right away that the system was not running smoothly. It was unstable and just felt wrong.
To figure out what the issue was, I decided to run a standard stress test. Midway through, the entire PC crashed hard.
When I tried to reboot, nothing happened. After some troubleshooting, I realized my hard drive was completely fried. I have tested the drive in another working PC, and it is completely dead
I live in the EU, so I know we generally have strong consumer protection laws. I assume I can just return the motherboard for a refund or replacement under the statutory warranty for refurbished goods.
My bigger question is about the collateral damage. Do I have any right to claim compensation for the destroyed NVME drive? It was working perfectly fine before the faulty motherboard killed it.
Has anyone dealt with a retailer regarding collateral damage from a faulty part in the EU? Any advice on how to approach customer support or what legal rights I can quote would be hugely appreciated.