u/Excellent-Gur-8547

Absolutely insane that I even have to say this, but apparently I do since the last three guest shifts I've tried to go to have run out of materials with hours remaining in their scheduled time. Totally unacceptable. If you aren't prepared to actually do a guest shift just don't do one. I get it, especially when you're coming from another continent, this can be really difficult, but then just schedule it for a shorter time so this doesn't happen. This happening once should be egg-on-face, I-can-never-do-one-of-these-again levels of embarrassing, but instead it just gets laughed off as something that just happens.

You control the number of people who get reservations, you control how long they're there for, you can control how many drinks each person can order. There is no excuse for having to turn people away who went through whatever stupid reservation partnership you have to book a time slot because you ran out of drinks despite being able to control every single part of this equation.

Really bad guest shifts where the people doing them are totally unprepared for something they have signed up to do are an epidemic in this industry right now and there needs to start being actual penalties for when you can't meet your obligations. It's bad form, and it's infuriating as a guest, and doubly so when you're a guest who's worked in the industry and knows just how much of this is avoidable.