u/ExcellentMidnight530

My PC seems to be stuck on the lock screen and I can’t figure out what’s wrong. The keyboard and mouse both light up, but I can’t type my password or move the cursor at all.

I don’t think it’s a keyboard issue because I connected the keyboard to my laptop and it works perfectly fine there. I also don’t think the screen is frozen because the time on the lock screen still updates normally.

I also tried connecting the keyboard with the charging/data cable to use it as a wired keyboard instead of wireless, but it still doesn’t respond on the PC.

I’ve already tried restarting the PC a few times but no luck. Both the keyboard and mouse are wireless.

Does anyone know what could be causing this or how to fix it?