u/Excellent_Garden3413

Ive been getting charged very high fees- for example I was charged almost $200 for a “transfer fee” by QuickBooks for an ACH payment a customer made. Spoke to a customer service rep today who said yes, it’s 3% fee… he suggested I add a line item to my invoices and make customers pay- this is asinine to me and I need to either speak to another rep who may understand me better or find a different service. Can anyone explain this to me?!