Delivery Attempted No Response From Buyer
Hi, I’m new to selling on eBay and not sure if I should do anything about this or wait for the buyer to respond. I shipped on time but tracking says delivery attempted on May 15 and asks for buyer to schedule redelivery, but no response from buyer and it looks like it will be returned if the buyer doesn’t respond.
I’ve noticed recently that autopay seems to happen randomly, and it happened with this auction. The buyer messaged me saying he didn’t like autopay and wouldn’t be buying from me again. I told him I had no control over autopay, but encouraged him to reach out to ebay and share his concerns. He didn’t ask for a refund and I shipped the item. Now he’s not responding to my messages about the item’s delivery. Should I just call this a loss and refund him? The plant will be dead by the time it’s returned to me, since I’m in Florida and it was shipped to Colorado. It’s starting to look like he is intentionally avoiding the delivery. And I had nothing to do with autopay.