r/eBaySellerAdvice

▲ 2 r/eBaySellerAdvice+1 crossposts

RM requiring receipt from buyer?!

Long story short, I got scammed on eBay. Sold an iPad, buyer ‘returned’ it (they sent a 30g item instead of the iPad Pro that never turned up). EBay refunded them, refuse to help. Royal Mail now rejected my claim because I don’t have the receipt from the post office that the scammer sent the item from….(I paid for special delivery, insured etc from RM)

What the hell am I supposed to do here? Feels like RM are just using a loophole to screw me

Advice would be appreciated ❤️

reddit.com
u/International_Hat833 — 5 days ago

Did I…not handle this correctly?

I’ve been selling on ebay for a little over 2 years, and have never had someone ask to hold an item. I wouldn’t think holding an item for a stranger on ebay is super common, or smart, because who knows if they’re actually gonna buy it. But I didn’t think my response was bad?

u/dakota-06 — 10 days ago