Rust server ban, help
Today me and my childhood friend were playing rust in peace Friday server, and all of the sudden my friend got kicked from the server and got (perm evading ban). This would be normal if he was actually cheating but, he wasn't actually cheating, plus we both played on this server before, and he never got banned on another server. His account isn't also a suspicious, he spend money on it and stuff.
Because discoed is banned where he lived, I created a ticked for ban appeal for him in discord, after waiting for an hour the support told me; (Your friend has an alt account that was game banned 74 days ago. He may appeal and play again once that ban hits 90 days old!). And the issue is not only my friend wasn't game ban on his alt account, he doesn't even have rust on his other account, soo I asked the owner how dose this make sense and they just told me:
(What we say is final - we are not going to make things up! This is not the place to continue discussing his ban. His ban was not a mistake and is 100% justified. If he is telling you otherwise he is lying to you. Your friend will not be unbanned.)
At this point I no longer was trying to get my friend unbanned, I wanted to understand what is really going on, soo I contacted the owner and said (please but your feet in my shoes or at least try to view the situation from my perspective). and again he said the ban is 100% justified and:
(And to keep it 100 with you, you are wasting your time. Nothing you say will get him unbanned. We have been doing this for 4+ years, we know how to find game banned alts. Not going to go back and forth all night and waste my time - did not even need to reply but just trying to help your confusion out. If he is telling you otherwise, he is lying.) and that was the last thing I heard from him.
Soo I want to know what u guys think, how dose this work? my friend doesn't even have rust on his other account.
One more thing I want to add, if all of this was true he wasnt cheating or doing anything at that moment. why is he getting banned for a mistake he make in the past. Imagen you are applying for your dream job and you got a interview, when you go to the interview they tell you your good but because of a mistake or something you did in the past we wont hire you. How dose that make sense.
I'm not saying I'm right, I'm just confused.