Fintech scale-up chaos: Normal or just bad management?
hey guys,
2 months ago I started a FP&A analyst role at a fintech scale-up and I’m leaving it this week. I have 6 years of experience corporate banking and in I'm 100% fine going back, but i want some perspective on whether this environment is normal for fintech or if this place is uniquely bad.
Management is obsessed with software dev, coding, and automation, but they ignore basic business logic and operational processes. Because of this, it feels like real FP&A doesn't exist. I need some guidance from the CEO but the guy doesn’t seem to mind about my work that much.
The communication between me and him is not what I feel it’s normal, all the strategy it’s on his head but without proper communication there’s a hug bottle neck, I know other workmates feel this way and aren’t comfortable either (devs on the tech team and customer support guys told me so). My manager makes it worse by changing priorities every week and not communicating at all.
For those who worked in tech/fintech: is this heavy focus on dev mixed with zero process governance just the "standard tax" you pay in startups? Or is this just textbook bad management?
Thanks.