u/ExistingScreen3978

hey everyone, happy Friday. Just coming here to vent a little bit. I have surgery scheduled on June 2nd with OCC in Tijuana. They have absolutely stellar reviews and I felt pretty confident booking with them, up until yesterday. it will be a long post so i apologize.

One of their stipulations to have surgery is that your full payment needs to be received three weeks before your surgery date. I chose to do a wire transfer, because if I paid through my debit card, I would’ve had to pay an extra $250. I initiated the wire transfer with Capital One on May 8 and the money was received by the merchants’ bank account on May 11. This entire week, OCC has been contacting me stating that they still have not received my payment.

yesterday, someone called me from their office stating that they still haven’t gotten the wire and if I could provide them more information regarding the transfer. When I asked her what information she needed, she stated she did not know, and that she would give me a call back later. I never received a call back, I just got an email later in the day stating that my payment was incomplete and they needed more information. Cool. so I contacted Capital One to confirm. Capital One confirmed that the wire transfer was successfully accepted by merchant’s bank account, and they even gave me the federal reference number, so OCC could track down the wire.

I sent over the federal reference number by email over 24 hours ago, and I still have not heard back from OCC. I’m honestly super nervous because I’m cutting it really close to my surgery date and they’re closed now, so it seems they’re just gonna let the whole weekend go by without letting me know an update. I called Capital One again today and the representative was super nice and reassured me that I did everything correctly on my end, so it seems to be an issue with OCC, but I’m still incredibly nervous due to the tight timeframe.

i’ve been wanting the surgery since 2023 but I never had it because of finances. when I finally do manage to save up enough money and send it out, now they’re claiming they’re unable to locate it. I’m feeling really upset, anxious, and just depressed honestly. I’ve been sticking to the pre-op diet, which is absolutely brutal, and now the stress with the payment is making me wonder if it’s even worth it anymore, because they will cancel my surgery if they can’t locate the funds on time. i hope Monday brings better news. thank you to whoever read this whole thing, i could just use a virtual hug right now 😭.

after 3 years of wrestling about whether i truly was ready to commit to this surgery, i started the process last week. i’m going with OCC in Tijuana. i was told i needed a 3 week pre-op diet, but encouraged to start the extended pre-op ASAP. my surgery is June 4th and i started the extended pre-op yesterday.

today has been hell. i have the worst headache ever despite drinking over 80oz of water already, and i feel nauseous while starving but simultaneously im not interested in food? it’s hard to explain but this is awful. i know i have to stick it out but damn, do i feel terrible. and this is only day 2! im so scared for what lies ahead

good morning! i called NTTA/ZipCash this morning to pay my balance and i was informed that i actually have another account that’s connected to my previous address i haven’t lived at for 3 years; the amounts are $51 in tolls and $417 in late fees. yikes!!

i’ve seen lots of people say if you politely ask them to help with the late/administrative fees and agree to setup a TollTag account, they will be willing to assist you in paying the tolls only. i tried my luck, but i was informed they do not do this anymore and they’re unwilling to remove any fees. pretty disheartening but i take accountability for letting it snowball this badly. just a heads up to anyone who’s possibly in the same situation.