
Received this as a reason for rejecting my application of PhonePe Black SBI card after kyc and agent verification. I am self employed. Can anyone please help what I should do differently.
I am a self employed (IT) freelancer. My work desk setup is in the corner of the hall of my residence (technically my office area). The desk setup is good enough with all the gadgets. The agent came and took photos of the setup and house number. He asked if the residence and office address is the same and I said yes and showed the desk setup and mentioned I use this area for my office uses. Is there anything specific I should mention when I am applying as a freelancer? Want to understand if the office has to be separate from the residence address or there are other requirements here.