u/Exotic_Key_4756

I bought my first pen tablet it is XP Pen Artist 12 2nd gen, and when I tried to plugged in my laptop, it's a gaming laptop called ROG Strix G17 and I'm pretty sure I plugged it right into my HDMI port and two USB ports. It showed the brand but eventually pop-up a 'NO SIGNAL'. Then the light in the power button went orange after it went blue at first.

I tried to plug it my USB-C cable (used on my phone), it briefly opened the XP Pen drivers but in a few seconds it said NO SIGNAL again and it turned off. I'm really out of options.

I'd like to know how to fix this problem. Thank you!