u/Expensive-Try8549

Went to cumbys today for some monster, and was paying with my smart pay app. Why do I have to put my phone number in too? The lady wouldn’t explain further than “put your number in”. If I’m using their app, I should be getting the points? And if it’s a new “they have to hit a metric” of using rewards or whatever, I’m literally still paying with the app?

Yes I tried googling, but apparently I lack the magic string of words to find what I am looking for.

Edit:
Thanks everyone
Weird way to do it and not friendly to really anyone but corporate LOL but hey it is what it is. Points and payment separate is weird but 🤷🏼‍♀️