u/ExpensiveRoll5865

Hello. I wanted to know if anyone has encountered this type of screen freeze problem and how they solved it; I have the impression that it's more of a compatibility issue with France and Europe at the network level.

I've done a lot of testing, I've received help from the phone manufacturer via email, as well as from the seller and on marketplaces, and they absolutely insist on a return, knowing that returning it with personal data that could be recovered is... never for me.