u/Expert-Bet-8179

I recently tried to pop the yellow vial cap off as usual. Instead of the cap, the whole metal portion underneath AND the rubber stopped piece came right off the vial. Thinking this may be a one-off, I tried a second vial, and it happened again.

I wanted to let people know since this seems like a safety concern.

I also would like to have the vials replaced with safe ones l, but for both or these issues I was sent to the AI chat bot (used the portal and an email) but am waiting back to hear from them.

Anyone else have a similar experience? Is there someone I should call, like the pharmacy itself so they can help aware of the defective vials?

Thank you. Please be safe out there!