u/Express_Position6721

Has anyone had this happen with a return?
I submitted two separate orders as one combined return because the return system gave me that option. I put everything in one box, but I separated the items into two different bags, one bag for each order.
I received a gift card refund for only one of the orders, but I never received the gift card for the second order. That refund is almost $100.
I’ve been trying to contact customer service to get this resolved, but I can’t find an email or any other way to reach them. It’s been quite a while now.
Does anyone know the best way to contact them or get them to process the missing gift card refund? I’d really appreciate any advice!