u/Extra-Cash6857

Image 1 — Charging issue
Image 2 — Charging issue
Image 3 — Charging issue

Charging issue

Before I contact support - wondering if there's anything I can do to fix this or is it at the end of its battery life?

Gen 2, I've had a little over a year. In the last week or so, when I charge it, it charges for a few minutes and then it's at 100%. See screenshots - it was at 30%, said 63 minutes at 8:48. In 5 minutes I get a notification it's at 100% at 8:52. It's been off the charger, and it's now showing 82%, at 9:22, the % continues to drops quickly. Of course there is no way was fully charged.

Is there anything I can do or should I contact support. I do have Care+ until July 2027, but I was hoping to be able hold out replacing until closer to then.

u/Extra-Cash6857 — 7 days ago