I’m placing a small first order (~100 units) with a supplier on Alibaba and initially asked for DDP to the UK.
The supplier is pushing back quite hard and saying I shouldn’t do DDP. They mentioned some of their European customers had issues with goods being held at customs without a “tax clearance form” and are now asking me for my VAT and EORI number.
My understanding was that with proper DDP, the supplier should act as importer of record and handle duties, VAT, and clearance, so I shouldn’t need to provide those details.
They’re now steering me toward FOB instead, which I’m reluctant to do for such a small test order since I don’t have a freight forwarder set up yet.
A few questions:
Is it normal for suppliers to push back on DDP like this?
Are they right about potential customs issues in Europe/UK without VAT/EORI?
Is this a red flag or just them trying to avoid risk?
Would DAP be a better middle ground here?
For those importing into the UK, what did you do for your first small batch?
For context, I’ve ordered samples from other suppliers using “DDP” to the UK with no issues, so this caught me off guard. I’ve also ordered a sample from this supplier previously under FOB (essentially just paid fedex the tax and they sent it to me)
Would appreciate any advice from people who’ve been through this.
Thanks