New motorcycle dead, Dealer won’t cover transport for repair.
I have a new motorcycle, first owner, not second hand. Under one year old, all service checks have been complied with.
The bike has died at my house and needs to be transported to the dealer 150kms away.
Dealer says costs for transport are on me. (Est $500).
I disagree based on CGA, repairs and warranty rights.
I asked for a copy of the warranty and received an email stating;
“It’s the owners responsibility to return the bike to the nearest dealer in the event of a breakdown. There is no documentation stating this, however the dealers warranty manual mostly covers the claiming process.”
I don’t want this to get shitty but I’m pretty annoyed. Bike cost $16k.
I have been reading CAB website and the CGA. Pretty sure it’s on the dealer.
Any advice gratefully received.