So I visited a friend in a different country and when she went to bed I played league on her PC because I can't fall asleep early. Anyway, now when I got a penalty she got one and we realized our accounts are connected. The visit in her country was literally YEARS ago and they now connected our accounts? Its stupid af. I wrote riot support a ticket and they just say:
She never used my accounts, I never used her accounts.
Hello there,
After further review, I've verified that these accounts are connected to the same owner (which we do by checking things like usage on the same device), so the penalty will remain.
When players log into our games, we expect them to play to win, play fair, and play with respect. If they behave in a way that violates those ideals on one account, it may result in additional penalties being given on their alternate or “smurf” accounts to protect other players and ensure real consequences—as was the case this time.
Since I've verified the connection between these accounts and the source of this penalty, I'm closing this ticket. If you feel that the penalty on the linked account was placed in error, feel free to submit a separate appeal for that account through our support site.
Kind regards,
Cabbage Fairy
Riot Games Player Support
How the fuck do I prove the accounts are 2 different people ( SHE LITERALLY LIVES 1000km away and I haven't visited her since. When riot just closes the damn ticket without further talk on fixing this stupid af issue. She uses a different credit card for her purchases, she has her own email on it, its 100% her account and so is mine and the only reason Riot connected us was because over 2 years ago I visited her and played on her device? really? how the fuck does it work if I go in an internet coffee. I hate and it pisses me off that they just close tickets without actually talking and solving issues. This isn't the first time I asked riot games about this issue and each time they just say this and close the damn ticket.