Today I refused to onboard a client.
They are at 0.6x Net ROAS - which I clearly put up was NOT just marketing issue. Even a bad ad can atleast pull of a 1x ROAS.
Client got visibly offended. Call ended awkwardly.
Had I closed they would have said - ' Why did you go ahead if not confident?'
No correct answer. Mistake is ONLY on the agency in any case - which is the simplest answer.
"Why is there no growth? - Cuz our agency sucked"...Its a comforting conclusion.