h9i broke instantly?
I just bought a brand new pair of h9i, box still wrapped in plastic. I start them, try to listen to one video to test them out, it worked for like 5 seconds, I take them off for a moment, put them back on, and now it instantly pauses the video the moment I press play, no matter how many times I press it.
So I open up the b&o app, add the device to try fix the settings perhaps, and start by downloading the latest software changes. And here's where the device just completely breaks. After finishing the update, the device just locks itself, no longer plays any sounds (unless I plug it in via the speaker cable). I cannot turn it off. The light is still on, the noise cancelling is still on, but the device itself doesn't work, and no matter what I do with the on/off switch (holding it to bluetooth mode for several seconds, switching it to both on and off several times etc.), it stays completely unresponsive.
Any ideas? My only idea right now is to wait for the batteries run out, charge it, and hope that the issue is resolved.