u/Familiar-Air-6911

▲ 1 r/XPpen

the tablet turns on, the light is blue, but then it says "no signal." the pen still works and everything. this happened on both a windows laptop and an apple desktop. neither computer recognizes it as a monitor.

ive tried all of the following:

- troubleshooting guide

- different cables

- usb-c to usb-c cable (a proper one, not a charging one)

- restarting both computers

- uninstalling and reinstalling the proper drivers

- ensuring the 3-in-1 cable is connected to a power source

- allowing the xppen driver access to everything it requested

- forcing the computers to scan for monitors

i cant think of a single other thing that might fix this, im certain ive gone thru every single "how to fix the no signal issue" guide on the internet. i was so hyped for this tablet to show up and ive steadily lost all hope over the past 4 hours. any ideas?

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u/Familiar-Air-6911 — 23 days ago