I have been using The Knot for months now, even put our wedding website link on our invitations for people to RSVP at. I’ve been recommending them and it’s been so useful. Now I get on today to change one of the two last parties to RSVP to “Attending” and it says that 0 people have responded. My wedding is 3 weeks out and now everyone’s RSVP responses are lost. As well as their answers to the questions to do with the wedding.
I contacted support and once I was able to get to a person they told me there’s nothing they can do since there’s no backup or anything. So I have to hope I have all of the emails from all of the RSVP’s for months and manually go in and change it.
If anyone is currently using The Knot, make sure to download people’s responses immediately. If you’re looking for a website, I highly recommend you don’t use The Knot. This is so crazy stressful for no reason. If I would’ve known it could all just be lost I would’ve downloaded every response. We are on a very small budget so are handling everything ourselves, not the thing I thought I’d be stressing about this close to the wedding.