Online Photo Orders
I’m not sure if this has been discussed yet but I feel like online photo orders over $50 should require a deposit. At my store we’re high volume and the amount of yard signs, posters, banners, etc. people waste is ridiculous. We throw away photo orders that have sat for about 2-3 months and again it’s ridiculous at how many we’ve had to toss so far this year. I’m sure cvs doesn’t want to do that because it’ll steer people away from online orders BUT prime example, a customer orders 4 canvases online that totaled to over $100 and they chose to pay in store. When the customer came to the store, they were shocked at the price (it wasn’t on sale at the time) and tried to coerce her to give them up for free at aco. Luckily my coworker didn’t understand what the customer was talking about and the customer had to pay full price. Even had a different customer order 4 canvases around grad season and never picked them up. Just a thought, so if you’ve made this far thank you for coming to my TEDTalk.