Hey r/Fanatec

We are aware that some Podium Pedals Formula customers have experienced issues with stripped screws and want to outline the options available to help resolve the situation.

First and foremost, we want to apologize to everyone affected. We recognize that many customers waited a long time for their Podium Pedals Formula, and we understand how frustrating it is to encounter an issue after finally receiving them. Our focus is not only on resolving the root cause for future batches, but also on ensuring current customers have flexible options available right now. 

Option 1: Return your pedals and receive a full refund.
Option 2: Receive Podium Pedals Sport once they become available (currently expected at the end of September) plus receive a coupon reflecting the difference in value based on your region.
Option 3: Wait for the reworked Podium Pedals Formula, currently expected to be available at the end of October.

If you haven't already contacted our customer support team, please do so and let them know which option you would like to proceed with. Regardless of the option you select, we would also like to offer you a 10% coupon for your next purchase. While it cannot undo the inconvenience, we hope it demonstrates our appreciation for your patience.

Thank you to everyone who has shared feedback and worked with us as we address this issue. Our focus is on delivering the right solution for current owners while implementing improvements that will help ensure future Podium Pedals meet the quality standards our community deserves.

Hey r/Fanatec

Our European warehouse is relocating to a larger, more capable facility in the Netherlands, providing the additional space needed to support our continued growth and better serve Fanatec customers.

Fanatec inventory will be transferred to the new location between September 1 and 7. Customers in the EU may experience temporary delays to order shipments during this period. Normal shipping operations will resume once the move is complete.

For warranty and RMA returns, please continue to use the return address provided through our current support process. We will communicate any changes to the RMA return address separately once confirmed.

We apologize for any inconvenience and appreciate your patience during the transition.

Hey r/Fanatec

We are investigating reports of Gran Turismo DD Pro wheel bases disconnecting, losing force feedback, or behaving erratically while playing Gran Turismo 7 following the 1.71 update. 

The 1.71 update made major changes to the game’s tire, suspension, and steering physics. It also revised the force feedback output, alongside the addition of FullForce support for Gran Turismo DD Pro bases. 

Current reports indicate that reducing the FUL setting below 100 may reduce the likelihood of a disconnection. As an interim precaution, we recommend using a lower FUL setting while we continue our investigation. 

If you experience a disconnection or unexpected behavior, reduce FUL further or set it to Off. If the wheel base shuts down or does not operate normally after restarting, contact Fanatec Support with details of your firmware version, Tuning Menu settings, and whether you are using the 90W PSU (5 Nm) or the Boost Kit (8 Nm). 

Identifying and addressing the cause is our highest priority. We will provide further information as soon as it is available.

Podium Pedals Formula

Another batch of Podium Pedals Formula is on the way. The 2-pedal set with carbon fiber pedal plates and heel cups will be back in stock tomorrow from 2 PM UTC.

The second production batch is larger than the first, but we still expect units to move quickly. We recommend acting fast if you want to secure one from this run. Further stock will follow soon, and we expect the supply of Podium Pedals Formula to increase as production ramps up.

Unfortunately, we are no longer able to offer the free GT-style pedal plates with the second batch. Changes to our warehouse operations would have added significant delays to preparing this bundle, and we decided that making Podium Pedals Formula available again as soon as possible was the better option.

Introducing Podium Pedals Sport

Podium Pedals Sport

We’ve also been listening closely to your feedback since launch. Many of you told us that you wanted the performance of Podium Pedals without paying for carbon components or a clutch pedal that you didn’t need. 

Podium Pedals Sport is exactly this – a two-pedal configuration with the aluminum GT-style pedal plates in place of the carbon components found on Podium Pedals Formula, making it the most affordable way to enter the Podium Pedals range. 

Available: End of September 

Pricing: 

- 599.99 USD 

- 599.95 EUR 

- 950 AUD 

- 100000 JPY 

Thank you to everyone who asked for this configuration and helped shape the range. 

Three-pedal version update 

We also want to provide an update on the three-pedal version. As we said before, manufacturing challenges with the clutch pedal delayed the original schedule. These issues have now been resolved, but additional time is required to prepare the clutch for mass production. 

We currently expect availability of the Podium Pedals three-pedal set and separate clutch upgrade to begin in October. 

Thank you again for your patience and for the incredible response to Podium Pedals so far. 

Hey r/Fanatec!

Fanatec App V1.5.3.1 is now available to download! For any issues installing the update, follow this FAQ.

Change Log

Podium DD, ClubSport DD+, ClubSport DD Bases

• ClubSport DD+: Fixed unresponsive Shifter calibration of the Bentley GT3 wheel in PlayStation mode.
• Tuning Menu of the Bentley GT3 wheel is fixed.
• Tuning Menu values now correctly shown in Auto Setup on Gran Turismo DD Extreme and ClubSport Formula V3 wheels.
• Upper paddles of the Podium Advanced Paddle Module now work when a Podium Button Module Rally is attached to a ClubSport Universal Hub V2.
• Corrected shifter calibration button combo of the Podium Button Module Endurance.
• Improved the FFB loss after a wheel hot-swap during a game. Now only happens for Hub and Button Module combos, all other wheels now regain FFB after hot-swapping.

Podium DD1/DD2 Bases

• Fixed display delay/freezing on the ClubSport Formula V3.

CSL DD / Gran Turismo DD Pro Bases

• Stability improvements
• Bases no longer lose center position or rotate rapidly when entering game menus (for example in RaceRoom or rFactor 2).
• DPR behavior is corrected.
• Fixed grainy feeling at higher NDP values.
• End stop no longer scales with FFB strength.
• Cursor no longer drifts to the left in Gran Turismo 7 when a shifter is used in H-Pattern mode.
• Fixed button mapping issues of the Podium Button Module Rally when attached to a ClubSport Universal Hub V2.
• Fixed display delay/freezing on the ClubSport Formula V3.

Gran Turismo DD Extreme Steering Wheel

• Fixed an issue where the ITM would not reload after exiting the Tuning Menu.
• Fixed an issue where ITM would not display when Base boots with Fanatec App already running and a favorite page is configured.
• Added several message screens.

For extra info check out our Forum post: Fanatec App v1.5.3.1 - Download and Feedback Thread - Fanatec App - Fanatec Community

Today, CORSAIR announced the acquisition of the assets of Trak Racer, known for its sim racing and flight simulation cockpits, motion systems, and accessories.

This marks an exciting step in strengthening CORSAIR's simulation portfolio.

For Fanatec customers, nothing changes. We remain focused on developing high performance sim racing hardware and delivering the products, features, and support our customers expect.

Trak Racer brings industry leading expertise in cockpit systems, while Fanatec continues to deliver the high-performance hardware that powers the driving experience. Together, we offer a more complete simulation ecosystem, making it easier than ever to build a complete setup from trusted brands within the CORSAIR family.

We'll share more as plans develop. In the meantime, you can read the full CORSAIR announcement here.

Q: What was announced?

A: Corsair Gaming, Inc. (Nasdaq: CRSR) has acquired all assets of Trak Racer, a global designer and manufacturer of premium racing and flight simulation cockpits, frames, seats, monitor stands, motion systems, and accessories.

Q: Why did Corsair acquire Trak Racer?

A: Fanatec’s strength is with the electronics, wheel bases, pedals, controls, and software experience. Trak Racer owns the physical structure around them, cockpits, seats, frames. Together we can offer a complete, turnkey simulation platform instead of two separate purchases. It also gives Corsair an immediate adjacency into flight simulation solution.

Q: Will Trak Racer operate as its own brand?

A: Trak Racer will operate as a sub-brand under the Fanatec umbrella, retaining its own product identity and community within the broader Fanatec ecosystem.

Q: Does this affect my existing Fanatec distribution/reseller agreement?

A: No changes to existing Fanatec agreements as a result of this announcement. Trak Racer channel product roadmap will be added to reseller offers later under the Fanatec reseller agreement.

Q: Will Trak Racer products become available through Corsair's retail and distribution network?

A: Corsair's global retail and distribution infrastructure is expected to help expand Trak Racer's reach beyond its predominantly online model.

Q: Will pricing or MSRPs change for existing Trak Racer or Fanatec products?

A: No pricing changes have been announced in connection with this transaction.

Q: Is a combined Fanatec + Trak Racer product line coming?

A: The companies plan to explore integrated bundles and simplified configuration across cockpits, Fanatec controls, gaming PCs, and accessories over time. No specific bundled SKUs or launch dates have been announced yet.

Q: Who leads Trak Racer going forward?

A: Matt Sten, Trak Racer's founder, is joining Corsair as Chief Technology Officer of Sim Solutions. Pete Hosking, Trak Racer's CEO, continues on as General Manager of the Trak Racer business unit.

Q: Is Trak Racer's warranty, support, or website changing?

A: Not as a result of this announcement. trakracer.com and existing customer support channels continue operating as-is; any changes will be communicated in advance. The plan is to merge Track Racer’s call center with Corsair and operate under the same process as Corsair.

CSL DD and Gran Turismo DD Pro

The additional validation process on our recent production batch is progressing well, and the CSL DD and Gran Turismo DD Pro are now gradually returning to stock.

The ongoing checks for this batch may add one or two business days to shipping some orders.

 

ClubSport Formula V3

New stock is on the way, and we expect to fulfill current backorders over the coming weeks. Production is progressing well following the improvements made during the launch period, and availability will continue to improve as further shipments arrive.

 

Podium Pedals

We know many of you are waiting for another Podium Pedals availability update.

We have received a revised delivery timeline from our supplier and are working to confirm it before making another availability announcement. After previous delays, we want to avoid sharing dates until we're confident they can be met.

We'll publish a dedicated Podium Pedals update as soon as that timeline is confirmed.

Thank you for your patience. We'll share more as soon as we can.

Hey r/Fanatec

We have temporarily paused shipments of the CSL DD and Gran Turismo DD Pro while we complete additional quality checks on a recent production batch. 

These products and related bundles will be unavailable for a short period. Shipments will resume as soon as these checks are complete. 

We will share another update when products begin returning to stock.

Hey r/Fanatec

We recognize that many of you have been waiting for an update on the Podium DD's force feedback.

An earlier firmware update introduced motor control improvements, and our engineering team is now conducting a deeper investigation. This work is a high priority, and we have expanded our testing and analysis to gather the data needed before drawing conclusions.

We are taking your feedback very seriously, and we appreciate everyone who has taken the time to share their thoughts. We will provide another update once we have made concrete progress.

Hello r/Fanatec!

See your design on the Nürburgring!

https://preview.redd.it/4lotgf9qq8bh1.png?width=864&format=png&auto=webp&s=b9858369995a44ef6fc514a83fcd7e5af19c1415

Create your own livery design for a Porsche 911 GT3 Cup (992) or a comparable model and share it on Instagram following the competition guidelines. The winning design will be brought to life on a real BLACK FALCON race car competing in the Nürburgring Langstrecken-Serie (NLS). Submissions can include in-game screenshots, renders, or hand-drawn or digital concepts, and multiple entries are allowed.

Make sure your entry follows the content and branding requirements (see below). By participating, you also agree that Fanatec and its partners may repost and use your submission for promotional purposes.

Submission period: July 3–30.

Use required tags on instagram: #blackfalcon_liverycomp and participating retailer (e.g. blackfalcon_liverycomp and fanatec_official).

Post must be public and visible at time of qualifying.

Keep branding considerations in mind to avoid exclusion.

For full details, requirements, and legal information, please refer to the Terms & Conditions here: Black Falcon Livery Comp Terms

Hey everyone,

We want to share an update on the CSL DD and GT DD Pro shutdown issue introduced with Fanatec App V1.5.1.

 

What happened

Our goal was to bring additional value to existing CSL DD and GT DD Pro owners by adding FullForce support and introducing a revised torque profile for the 8 Nm mode at no additional cost. Unfortunately, this change also introduced unintended torque overshoots under certain conditions that could trigger the power supply's built-in protection, causing the base to shut down.

We know many of you experienced race-ending incidents and had to reduce your FFB settings while waiting for the hotfix. We understand this caused significant frustration, which makes us all the more appreciative of the time you took to share your feedback. It helped us resolve the issue faster.

Where things stand now

The root cause was identified, and we have eliminated the overshoots while preserving the intended performance improvements. It’s encouraging to see the positive response to the revised force feedback behavior now that it is performing as intended.

The new version has solved the issue for most users, but we're still investigating some edge cases. If you're experiencing shutdowns after updating to the latest firmware, please open a support ticket and include FITS-501 in the subject so it can be routed to the right team as quickly as possible.

What we're changing

We’ve reviewed our firmware validation process and are expanding our test coverage to better reflect the extreme range of conditions our products encounter across all platforms. This includes more comprehensive back-to-back testing between firmware versions under identical hardware and software conditions.

We're continuing to invest in our firmware engineering team while strengthening our QA and release process. The work we're doing now is about giving you greater confidence in every firmware update.