u/Fantastic-Ad-9772

The headline says it all. Absolutely the worst phone company i have ever dealt with. Spent 6 hours switching over for tmobile to try and save money due to their absolute atrocious customer service. They advertise as unlimited data but its really 20gb and then they slow it down to 3g for the remainder of the cycle. Had their service for about a month until i finally decided to cancel. Spent 2 hours on the phone while they held me hostage and refused to give me my port out pin to transfer to another company. They refused to give it to me for 2 HOURS. Please do yourself a favor, absolutely do not use optimum for their phone service.